bbblossoms' Shop Policies
Welcome to bbblossums and thankyou for liking my work enough to look further into what I'm about.
I'm basically someone who loves nothing more than sitting at her bench and making things, especially in silver. I do make lots of other things but this little site is just about the flowers.
I prefer Paypal for its safety and reliability. Australian customers may contact me if they prefer to pay by cheque or bank transfer. I will reserve the item in your name until payment is cleared before shipping for up to a week.
I will ship within 5 days of the order being placed. Probably less if the item is in stock. If paying by other than Paypal then I will ship when funds appear in my account.
Buyers are responsible for any duties or custom charges they may incur.
Refunds and Exchanges
I will refund the cost of items damaged in transport on receipt of the goods by return post.
I would rather not refund an item if you decide you don't want it after all.
I am happy to enter into any discussions about any problems you have with your purchase.
I will also refund an item that does not turn up on your doorstep and trust that Etsy people are an honourable lot.
Additional Policies and FAQs
I will consider custom orders.. please contact me if you have ideas you think I can create.
The prices of the flower jewellery in this shop are the price I would wholesale them at. If you want to buy them for a shop I'm sure you could sell them for 3 times the price.
All my work is guaranteed for 4 months for solder joints. If a solder joint should come undone I will replace/repair the item when you send it back to me. I will not replace work that has broken because of misuse. These pieces are tough enough to withstand reasonable handling but it is advise not to run over them in your car or hit them with a hammer. Take them off at night too so your hair doesn't catch in them.
Last Updated August 8, 2011