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bedbuggs' Shop Announcement

★★★All items are MADE TO ORDER (unless listing states otherwise), Our current creation time is 3-5 weeks Custom Orders are subject to longer waits. DUE TO VERY HIGH DEMAND WE ARE NOT CURRENTLY OFFERING RUSH ORDERS we apologize for the inconvenience.★★★Thank you for your patience, all our handmade items are well worth the wait!

Please understand that the wait time is due to a high volume of orders, and as all items are handmade and made to order each order requires time create. We do not currently offer Rush Orders as we do not like to rush our quality, and the Rush Service only creates a longer wait for everyone else who is patiently waiting for their orders. Please order with plenty of creation and shipping time in mind.

★★★WANT TO USE AN ETSY GIFT CARD? Please just contact us, and we will set up a listing that will allow you to use your Etsy Gift Card.★★★

*** We are hiring more help to help shorten our creation time, Thank you for your patience and understanding!****

CHECK OUT OUR NEW CURTAIN TIES, many colors and styles to choose from!

AS SEEN IN PEOPLE MAGAZINE AND PREGNANCY AND NEWBORN MAGAZINE!!!

We Do Offer Custom Listings, Just Contact Us!

For Wholesale Prices and Information please contact us!

QUESTIONS? Please read our SHOP POLICIES. Please refer to our shop polices page before contacting us. For organizational reasons please ONLY CONTACT US THROUGH ETSY! Thank You!

All BedBuggs Designs are 100% Original and MADE IN USA
★★★BedBuggs Boutique © 2010-2014 ALL RIGHTS RESERVED★★★
~*~*~*~YOU MAY NOT COPY, IMITATE OR RECREATE OUR DESIGNS! ALL VIOLATORS WILL BE CONTACTED AND PROSECUTED~*~*~*~*~

Thank you for respecting our creative rights!

BC:BedBuggs:8583384701273358393921

bedbuggs' Shop Policies

Welcome

Welcome to BedBuggs Boutique!!! We're so happy that you stopped in to visit our shop! All our items are handmade and made to order just for you!

Our mission is to make all our customers smile and ensure that they are 100% satisfied with all their purchases!

If you have any questions please contact us via our Etsy only, all other emails are private and have no connection to this shop. www.bedbuggs.etsy.com

All BedBuggs Designs are 100% Original © 2010-2014 BedBuggs Boutique
YOU MAY NOT COPY OR RECREATE OUR DESIGNS!

Payment

All payments will be through Paypal for safety and security reasons for both the buyer and seller. Credit Card payments can be made through PayPal.

BY PURCHASING ANY ITEM IN OUR SHOP, YOU AS THE BUYER AGREE TO ALL OUR TERMS AND CONDITIONS, we will not be held responsible for any buyer's failure to read and understand all descriptions, terms, conditions and shop policies.

Items will not be made or ship until your payment has cleared. Due to demand turn around time is currently 3-4 1/2 Weeks(we are sewing around to clock to shorten our turn around time), some orders are shipped sooner. CUSTOM ORDERS are subject to longer creation times.
PLEASE CONTACT SELLER IF YOU NEED IT SOONER, A RUSH FEE WILL APPLY!

ALL ITEMS ARE MADE TO ORDER! PLEASE BE PATIENT WITH OUR CREATION PROCESS! Keep in mind that all items are handmade by our shop members, each item requires trained and skillful assembly. As all items are handmade this requires some time, please be patient with creation times all our items are of the highest quality and craftsmanship, and they are well worth the wait!

Large Orders and Custom Orders are subject to longer waiting periods. If you need your order sooner...please contact us before or at time of purchase, and we will do our best to get it to you on time!

If no payment or contact is made from buyer about no payment , the sell will be cancelled after 3-5 business days.

Shipping

All Items are Shipped to your Etsy Shipping Address, Patterns are sent to you Etsy Email Address. If you would like your order shipped elsewhere please notify us!

All Shipping is done through USPS. With Few exceptions.

ALL ITEMS ARE MADE TO ORDER! PLEASE BE PATIENT WITH OUR CREATION PROCESS! Keep in mind that all items are handmade by our shop members, each item requires trained and skillful assembly. As all items are handmade this requires some time, please be patient with creation times all our items are of the highest quality and craftsmanship, and they are well worth the wait!

Shipping charges include postage, shipping supplies (box, envelope, tape) and Tracking Information for all orders over $15.

All Items are made and shipped within 3-4 1/2 Weeks.(Large and Custom Orders are subject to slightly longer waiting periods.) Shipping duration is within 3-7 Business days Nationwide (US), 5-14 Days (Canada), and 10-21 days Internationally.
Some orders may be very delayed due to weather or Holiday Seasons, please keep this in mind when you order. We keep our shipping costs as low as possible, but if you would like Priority (2-3 day shipping) please notify us and realize that additional shipping charges will apply.

IF YOU NEED YOUR ITEM SOONER PLEASE LET US KNOW AND WE WILL WORK WITH YOU! Additional charges will apply for rushed orders!

At this time we cannot be liable for lost, damaged or stolen items once they leave our studio. All orders over $50 Value are automatically insured, if you would like insurance for a smaller valued order please notify us, and understand that additional Shipping Costs may apply. All our orders are packed with protection from all types of damage in mind, and to prevent being stolen or lost in transit.

Items that are shipped back to us via the Post Office due to wrong address or other reasons will be held until the buyer contacts us. You as the buyer will be responsible for re-shipping costs as we send to the address you indicated.

Please Communicate with us on deadlines...we are more than happy to work with you...but understand that we just can't read your mind!


Refunds and Exchanges

PLEASE READ!!! YOU AS THE BUYER AGREE TO ALL TERMS AND CONDITIONS UPON PURCHASE!!!

For Quality Purposes ALL SALES ARE FINAL!!!

All BedBuggs Items are HANDMADE TO ORDER and sent in new/unused Condition, Each piece is HANDMADE which includes: hand cut, hand sewn, hand stuffed and hand packaged specifically for you. Please be considerate of our time!

WE DO NOT accept returns/ refunds/exchanges as we cannot restock or resell products that have left our studio, in order to ensure all items are in new/unused condition! Upon receipt , if you have a problem with your order YOU MUST CONTACT US WITHIN 24 HOURS OF DELIVERY!

WE DO NOT cancel orders after 24 hours of purchase! We start on all orders immediately. IN THE RARE CASE THAT A CANCELLATION IS REQUIRED the buyer will be charged $15 per item canceled, as a restocking fee. Again please be considerate of our time.

ALL CUSTOM ORDERS are NON-REFUNDABLE AND NON-RETURNABLE! As all custom items are made specifically at personal request, they are one of a kind and made specifically for the buyer, and therefore we cannot accept returns or refund for any reason. We always do our best to make sure custom orders are exactly what a buyer wants, but we will not be held responsible for a custom buyer changing their mind after the order has been made and shipped. IF YOU HAVE A PROBLEM WITH YOUR ORDER YOU MUST CONTACT US WITHIN 24 HOURS OF DELIVERY, any requests to fix or exchange items days or weeks after delivery will be denied. RUSH FEES and SHIPPING are never refundable, these fees are for services and cannot be refunded.

We encourage all buyers to read all descriptions and understand that all products are sent as described and as shown in pictures. Pictures are taken with a Professional, High Quality Camera for the best representation of the product and color possible.
WE WILL NOT REFUND FOR FAILURE TO READ DESCRIPTIONS of color (or monitor color discrepancies) fabrics and sizes as well as turn around time. YOU AS THE BUYER AGREE TO THESE TERMS UPON PURCHASE. If you are unsure of colors, swatches are available for purchase with this listing: https://www.etsy.com/listing/110617724/swatches?ref=shop_home_active&ga_search_query=swatches. As we offer swatches, we will not be responsible for color discrepancies.

BedBuggs Boutique takes pride in our quality handmade products. All items are made in a clean non allergenic environment.

WE DO NOT assume responsibility for items once items have left our shop (lost, stolen, or damaged items). All Items are shipped with care to ensure they are shipped safely.
If you would like added protection (for orders under $50 Value, as all orders over $50 are insured) on your item you will need to purchase insurance. To Purchase insurance please contact/ convo seller before or at time of purchase (leave message to seller.)

BUYERS ARE RESPONSIBLE FOR RESHIPPING CHARGES. Items that are shipped back to us via the Post Office due to wrong address or other reasons will be held until the buyer contacts us. You as the buyer will be responsible for re-shipping costs as we sent to the address you originally indicated. Please provide the correct shipping address upon purchase, as we will not pay for reshipping charges.

Your Satisfaction is important to us! If you should have any questions about an order or any problems please contact us WITHIN 24 HOURS OF DELIVERY and we will do our best to work things out!

Additional Policies and FAQs

QUESTIONS? Please be considerate of our time, we prefer to be sewing not answering dozens of emails that are clearly answerable in our SHOP POLICIES. Please refer to our shop polices page before contacting us. For organizational reasons please ONLY CONTACT US THROUGH ETSY! Thank You!

Here at BedBuggs we take pride in our originality! And we actively protect and reserve our rights YOU MAY NOT COPY, OR REPRODUCE OUR DESIGNS, ANY AND ALL VIOLATORS WILL BE PROSECUTED!!!...all Copying Sellers will be contacted and warned! © 2010-2014 BedBuggs Boutique

DISSATISFIED WITH YOUR PURCHASE? Please contact us promptly (WITHIN 24 HOURS OF DELIVERY) before leaving feedback, we are more than happy to work with our buyers, and are always looking for ways to improve our products. Our goal is make sure all our customers are happy with their purchases.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE. We gladly accept any constructive criticism, we are always trying to improve our products and services, however, any buyer who is rude, threatening or abusive (through convos or feedback system) will be reported to Etsy and will be left an honest feedback to warn other sellers in the Etsy community. Again please contact us, and give us the opportunity to work with you!

We gladly welcome any information or requests from our customers!
All Custom orders are subject to a $5- $10 additional charge, unless materials are on hand!

If you are interested in wholesale or consignment arrangements please just contact us!

We are happy to do business with all of our customers and we look forward to doing business with you in the future!

All BedBuggs Designs are 100% Original and MADE IN USA
★★★BedBuggs Boutique © 2010-2014 ALL RIGHTS RESERVED★★★
~*~*~*~YOU MAY NOT COPY, IMITATE OR RECREATE OUR DESIGNS!~*~*~*~*~

Last Updated March 20, 2014