Address Labels, Party Favor Stickers and More!
Bohtieque's Shop Policies
Bohtieque Design is a one-woman custom label, invite and card shop. I don't aim to become the next Hallmark, but instead like working closely with one client at a time.
Proofs are sent via Etsy convo (conversation) within 36 hours after payment. Some days it's much faster, and some days I take the full 36 hours--it really depends on my schedule, but I always do it as quickly as possible. You must approve your proofs via the Etsy conversation page before shipping.
Please plan far enough ahead to avoid the need of a rush order. One-day shipping is offered on most products via USPS Express mail--however, 1-4 days of processing is needed before shipment.
Bohtieque works with a professional printing partner to bring you the highest quality customized stationery.
Payments must be made on the day of purchase via PayPal. Wisconsin residents will need to pay 5.5% sales tax.
Please note that you'll need to pay for the item before a proof is issued and the order printed and shipped.
Shipments are shipped via USPS Parcel Post with tracking.
Once they are shipped, USPS's delivery target is 3-5 days for domestic first class mail; however, from time to time some packages take longer.
Although many packages arrive within a few days, a few take longer. Please plan 2-3 weeks for delivery for first class or priority domestic if you have a special event--just in case!
Orders paid for with PayPal eChecks will be shipped when PayPal reports the payment has cleared.
Paper items are shipped in a padded and waterproof sleeve to ensure the safety of your stationery.
International customers: Please be aware that you are responsible for any additional customs fees. In addition, be aware that delivery may take 2-6 weeks.
Refunds and Exchanges
One monitor will display color differently from another; please take this into consideration when ordering. I cannot guarantee that what you receive will have the exact colors of what you see on your screen.
Although everything possible is done to ensure that labels are perfectly aligned, there are some variations in alignment. Nothing is shipped that I wouldn't be proud to use.
Because clients approve proofs before they are printed and mailed, refunds can only be made if an error is made after the final proofs are approved. Items are not guaranteed to be waterproof--we are dealing with paper, after all :) Toner, however, is water resistant and won't run under normal use.
If your proof is not approved within 2 business days, your labels will be shipped. If corrections are needed, the client will be responsible for the cost of shipping and reprints.
Additional Policies and FAQs
I own the copyright to all my designs. Proofs provided to customers remain the property of Bohtieque Design, LLC. They can not be used for resale without prior consent.
Please only send photos or images that you hold copyright to or that you've gotten permission from the photographer to use for this project. If you send me a photo, you agree that you are the photographer or have written permission from the copyright holder. By submitting a photo, you take full responsibility for any misuse of copyrighted material and agree to not hold Bohtieque responsible for the misuse.
Last Updated October 11, 2013