brightsupplies' Shop Policies
Welcome and thank you visiting our shop.
We only accept payment through PayPal. If you don’t have a Paypal account you can still easily transfer payment via Paypal with your credit card details. Choose paypal option, and click pay now button. In the paypal page, at the bottom there is 'don't have a paypal account’ section. Just click the continue button and fill in your information from there.
Your orders will be shipped within 1-7 work days via registered Turkish Post Airmail ( excluding weekends and public holidays) after payment received. It will take nearly 5-15 days to Europe and nearly 10-35 days(sometimes more than that) to US to be delivered. If your Paypal and Etsy adresses are different please let us know which one you want your items to be delivered or orders will be shipped to your Etsy adress. We will ship your items beatifully packaged in a bubbled envelope.
Refunds and Exchanges
If you are not happy with your order please send us a convo before leaving a negative feedback. We’ll discuss it and we’ll do our best four your satisfaction ,including refunds.
We are not responsible for taxes or custom fees according to your country . Sometimes shipping will be late due to customs please allow for a few days more. We ship your orders with a tracking number( registered). If you want insurance , please convo us about costs.
Additional Policies and FAQs
Custom orders are welcome !
Don’t hesitate to send us a convo for anything you want to ask.
Last Updated December 31, 2011