bumbleandboogs' Shop Policies
Welcome to Bumble and Boogs! Thanks for visiting my shop! I love creating beautiful things from felt and fabric and am excited to share them with you.
Please make payments by PayPal.
**Please make payment within 24 hours of order. Otherwise, your transaction will be canceled.
Most peices are created once you place your order and 100% hand made. Shipping date varies depending on current workload, though it is usually shipped in two week. Please contact me if you need it on a specific date and I will do my best to accommodate your order.
If you would like to rush your order, there is a rush fee of $10. Please convo me and I can create a custom listing.
When will you receive your package?
Within USA: USPS Priority Mail with delivery confirmation or First Class Mail (depending on item and location)
3-5 US Postal Service BUSINESS days after package is shipped.
International: USPS First Class International
10-15 Postal Service BUSINESS days after package is shipped. Please contact me before purchasing so that international shipping charges can be calculated and added to the listing.
I will email you about two week after shipping to see whether you have received the package. If you don't reply, I will assume that you have received the package and everything is in good order.
Shipping insurance is not included in the shipping fee. Please contact me immediately upon purchase if you would like to add insurance (for an additional fee). Once I place the item in the mail, it becomes USPS's responsibility.
Your package is shipped to the address provided on the receipt of your order. Please double check that it's the correct address.
Refunds and Exchanges
Due to the nature of my products returns are accepted on a case to case basis. Please be sure and ask questions about size, color, material, etc. before purchasing. If there was indeed a mistake or problem with your order on my part, please contact me right away so I can fix the problem with an exchange or return. Any items that are being returned must be returned at your own cost within 7 days after we have decided upon the return/exchange.
Additional Policies and FAQs
Before leaving anything less than positive feedback, please contact me directly so I may have the chance to fix any issues you may have. I would like each of you to have a happy and positive experience.
4830 East Creek Ridge Trail
Reno, NV 89519
bumbleandboogs [!at] gmail.com
Last Updated September 25, 2012