busybaker's Shop Policies
Welcome to the home of the BUSY BAKER! Baking has always been a passion for me, as it allows me to use my talents to bring joy to others. Being a chef for a catering company for three years inspired me to branch out and share my passion. I hope that I can send some of that joy your way!
In the BUSY BAKER store you will find both traditional and exotic baked goods. No matter what you desire, you will find your sweet tooth satisfaction at BUSY BAKER!
All creations are made from fresh, gourmet ingredients. Organic butter and eggs are ALWAYS used to produce the best quality! I also use unbleached flour, gourmet chocolate, and real vanilla! You won't find any preservatives or imitation products at Busy Baker!
Please send payment within 7 days of ordering. Cookies will not be baked/shipped until payment is received. I accept paypal for purchases.
Please allow 5-7 days from the date of the order for the purchasing of the freshest ingredients and baking of the order. Your order will be baked as soon as payment has been received and it will ship straight to your door as soon as it has finished cooling.
You may also choose a specific date for the cookies to be shipped. I use USPS priority mail, so be sure to factor in 2-3 days for shipping. If you have any questions regarding this, please feel free to contact me. If you desire upgraded shipping, or a different shipping service, please contact me and I will send you an updated invoice.
All orders are sent with delivery confirmation. This tracking number will be emailed to you when the package is shipped.
I am happy to send an order as a gift. Please make sure to put the correct address on your Etsy order and Paypal payment. Orders purchased on Thursday/Friday may not be made until the following Monday so that they are not sitting at the post office all weekend.
I am not responsible for damaged goods or packages lost in the mail. Please make sure that your cookie package will not be sitting out in the sun for long periods of time when delivered. Some cookies include ingredients that can melt quickly!
Refunds and Exchanges
Please contact me with any concerns regarding an order. Customer satisfaction is very important to me and I desire to work with you to make your transaction satisfactory.
Additional Policies and FAQs
If you would like this sent as a gift, I would be happy to include a gift card. Please include your message in the "message to seller" box on the order form. Make sure to use the correct shipping address on both the Etsy order and PayPal payment.
Please let me know if you have any special requests and I will do my best to help you out. I use only the freshest ingredients and can accommodate most organic orders.
Busy Bakers cookies have a shelf life of 7 days. If refrigerated the shelf life is up to 10 days. If immediately frozen they will keep up to 3 months. Just let them warm up before eating!
Please note: orders are created in a facility where they may come in contact with nuts, dairy, wheat, peanuts, and/or soy.
Last Updated March 27, 2011