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byzantiumlotus' Shop Announcement

~~**SHIPPING ANNOUNCEMENT**~~
I will be sending something out to all of my recent customers as well, but I wanted to place the information here on my front page. Apparently, there was some kind of shipping fiasco this holiday season. Even UPS and Fedex made the news with holiday delivery times not meeting promised expectations. However, USPS has also had issues: tracking not updating, even after a package has been delivered; packages being sent to the completely wrong state, much less address; packages disappearing entirely with no tracking to say where. I saw a few complaints on Facebook, but I had no idea how bad or widespread they were until this happened with several packages I sent to customers, some of which I still do not have confirmation have ever arrived. I am deeply sorry that this has affected my customers, especially at this time of year. I will be offering some form of compensation to those who experienced these issues, on an individual, case by case basis. I wanted to post something to my shop announcements so that people know that some shipping issues have occurred, and I am not sure if they are completely cleared up yet or not, post-holiday.

Welcome to Byzantium Lotus Jewelry Designs! I enjoy all aspects of metal and gemstone jewelry making, and whenever possible use only recycled and free trade supplies. I hope you enjoy browsing as much as I enjoyed making what you see.

Note: Please do not try to match colors based on what your computer monitor shows you. Every computer monitor is different, making this an unreliable method at best. I take my pictures with a Pentax DSLR and Macro lens outdoors in natural light, in order to give you the most detailed, real view of my pieces possible, but colors are one of those things that can look different based on the angle of the sun, an overcast day, or each individual monitor's settings.

A note on shipping: most of my pieces ship for minimal costs, but some pieces are more expensive, and these pieces are also more expensive to ship. I ship them with insurance and delivery confirmation for my peace of mind and yours.

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If you're looking for supplies, such as beads, gemstones, and findings, visit my sister shop, Byzantium Treasures ~ www.byzantiumtreasures.etsy.com

This shop accepts Etsy Gift Cards.