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carrotbottomstudios' Shop Policies
Thank you for ordering paintings from Carrot Bottom Studios. I appreciate the interest in the product and hope your kids like thier new art!
Paypal is the preferred, safest form of payment. You can use a credit card to pay through Paypal without an account. After you purchase an item through Etsy, you still need to click the "Pay with Paypal" button in order to complete the process.
If you need to cancel your order you have 3 days after placing it to let me know you changed your mind.
We ship to the ETSY address specified on your receipt unless otherwise requested. Please be sure it is accurate.
It will take a week to make the custom image and I will ship as soon as the paint is dry. Shipping times vary by Province and State. If your item has not been recived withing 2 weeks please feel free to email carrotbottomstusios [!at] gmail.com to discuss andy shipping issues.
Refunds and Exchanges
Refunds and Exchanges are accepted. If the colour isn't what you had in mind or you changed your mind about the animal. The purchaser will have to pay the shipping costs back to Carrot Bottom Stusio's and a replacement painting will be shipped out.
Additional Policies and FAQs
Please make sure you specify the animal you would like and the colour of paint. You can be specific and if I have any questions I can email you to confirm. An order could look like this.....Hot Pink Jellyfish or Light Blue Owl.
Last Updated May 25, 2011