cdlwin's Shop Policies
Welcome to my shop! All of my items are carefully created with attention to detail and design. Custom requests are more than welcome! Just send me a message or email me at loverin000 [!at] gmail.com. All pieces are uniquely designed and painted, therefore no two pieces are alike. If, however, you are interested in a chair and or table set, pieces will be painted as close to identical as possible.
Please note: all painted pieces are done by hand. In the case of custom orders the final product may differ slightly than item pictured.
I accept PayPal, credit cards through Etsy and Etsy gift cards, and therefore expect payment at time of purchase. I will also accept money orders from USPS (United States Postal Service). However, keep in mind that your purchase will not be shipped until I receive a cleared payment.
Notice For Customers Without PayPal Accounts: You do not need a PayPal account to use their services. Please choose PayPal as your payment method at checkout. After your order has been submitted, click "Pay Now" and a little ways down the screen you will see the option to pay with credit or debit card – no sign-up necessary!
Ready-made store items may be held on reserve for 48 hours. If purchase is not made within that time period the item will be taken off reserve and returned to public store inventory.
Ready made items will ship within 2-3 business days. Please allow 3-4 weeks, more often shorter, for custom made items.
Refunds and Exchanges
Your satisfaction with your purchase is very important to me and I am more than happy to work with you until you are completely happy with your purchase.
I will accept exchanges for store credit within 14 days of PURCHASE if the item is not true to pictures, sizes, and specifications of the description.
Cash refunds will be issued in cases of defective or damaged items that can not be fixed by me within 14 days of purchase. Send me an email notifying me of the return and ship the item back to me in the original packaging.
No refunds or credit for custom made items.
Additional Policies and FAQs
International buyers: all international buyers are required to pay duty fees or additional costs associated for shipment. Insurance will be covered by seller, additional international insurance coverage will be the responsibility of the buyer.
Last Updated August 7, 2013