Announcement
Starting November 1st, orders will ship Monday-Saturday on orders placed before 12noon EST. All other orders ship next business day. Please use the tracking number provided for further updates on your purchase(s).
Custom orders are always welcome and most designs can be tailored to fit your style perfectly. Thank you for shopping!
Want to see my latest deals, take a peek at my inspiration, or my latest works in progress?
Check out my Facebook and Instagram pages:
www.facebook.com/chicagolandia
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Reviews
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sojourner on Dec 8, 2023
5 out of 5 starsColor is true, beautiful. Nice quality and workmanship. Love them!
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Cheri on Oct 27, 2023
5 out of 5 starsLove these earrings ! Made well. Good quality stones. I like the pearls with the mosiac! Purchased to go with a light grey & black suede necklace I just bought. Goes perfect ! Thank You !
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About chicagolandia
Style Inspired by a City
Shop members
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Ann
Owner, Maker, Designer, Sole Proprietor
I'm a former columnist, nonprofit worker, marketing coordinator, and freelance writer who longed to be an entrepreneur. My creativity, tenacious spirit, and love of fashion are inherited from my mother, the most talented and brave woman I know.
Shop policies
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Customs and import taxes
Payment options
Returns & exchanges
Cancellations
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More information
Frequently asked questions
Custom and personalized orders
I am happy to work on custom orders for my customers, from new designs to changing colors or stones on existing designs I offer, I'm always happy to work on something special just for you.
Custom orders are non-refundable, but I am always willing to make adjustments so that you are happy with your purchase. Custom orders will be held for 72 hours before being offered for sale to the public unless prior arrangements are made.
Gift wrapping and packaging
All orders come with a handcrafted, made in the USA gift bag, perfect for gifting! Need a gift enclosure card? I will include one free of charge. Simply leave the wording you want in the card in quotes (" ") in the Notes to Seller section before you check out.
Wholesale availability
Wholesale pricing discounts are as follows:
Orders of 50 or more products receive a 15% discount.
Orders of 100 or more products receive a 25% discount.
Orders of 250 or more products receive a 50% discount.
Wholesale pricing does not include items in my SALE section or custom designs without prior authorization. Let me know if you'd like a special line designed just for your store, I would be happy to work with you.
Care instructions
*Choking hazard – my jewelry is not made or intended for children. Jewelry is intended for those 14 year and older.
*Sterling silver and gold-filled metals will tarnish when they are exposed to water, chemicals, and air due to a process called oxidation. To help keep your jewelry from oxidizing, keep it stored in the sealed bag I provide and out of direct sunlight.
* If sterling silver becomes tarnished, wipe thoroughly with an anti-tarnish cloth. Do not submerge in water.
Sizing details
All sizes are listed for each product in both inches and centimeters, for your convenience.
Sizing may vary by as much as 1-3mm as I work with natural stones and materials which have a slight variance in size.
Returns on Custom Orders
Unless otherwise noted, custom orders are non-refundable unless the order is lost, damaged, or has a flaw or defect.
Returns
Your satisfaction with your purchase from Chicagolandia Jewelry is my goal.
Steps to take to return an item:
1. Contact me within 48 hours of receipt of item via the Etsy internal messaging system.
2. Ship the package, tracking and insurance are recommended, via USPS or your country's postal service. Items must be unworn and in their original packaging.
3. Message me on Etsy with the tracking information within 24 hours of shipping.
4. Item must be received by me within 10 days of your receipt of original package.
Tracking and insurance are highly recommended for your protection.
Your refund will be issued within 48 hours of receipt of package and only available for items in new condition. I am not responsible for lost packages.
Lost Package
It is my responsibility to make sure your order arrives as described and in a timely fashion.
If an item is lost in transit, I'll be glad to replace it after the postal system's requisite 21 day waiting period has passed and the necessary documentation has been filed.
Please note that there is a buyer form that must be submitted in order for a replacement item to be sent or a refund to be issued.
**Per USPS policy, I cannot start the process for tracking a lost package until 21 days after the date the packaged shipped.**
Seller details
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