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citlali's Shop Announcement

We are accepting invitation orders for the months (no more for April). We will be closing the studio in June and can only accept a limited number of invitation projects that begin in May. We are more than happy to accept projects for all other future months (see schedule & closures below). We will update here with changes. Please note: Those with deposits will be placed into schedules first. Others with sample purchases will be accepted next and all others can not be guaranteed. To hold a spot, please purchase a deposit (info below). We are NOT accepting further RUSH projects until further notice and apologize for this. This applies to invitation and program orders only. It's wedding season and will continue to experience high volumes through September. Please plan accordingly.

Pricing can be found below images in the description boxes and/or drop down menu.

Samples are available for purchase $1, $2 or $3. These are NOT actual price of a full personalized order. $1, $2 & $3 samples are for un-customized/non-personalized, existing samples on hand with someone else's information, made available to review quality of paper, printing and design in person. Find, select and purchase.

**Sorry, we do NOT sell digital files for DIY printing.**

***A few ways to begin an order~***
1- Message us for your custom listing for purchase (please submit your quantity, style and number of cards via an Etsy message or through orders [!at] citlalicreativo.com).

2- Order by phone: (206) 420-1236 – M-F 10-5:0pm; Sat 10-2pm.

3-Purchase the deposit OR custom sample from within your preferred listing. If you have color changes or additional cards, that's okay. We'll confirm details before we proceed to print and a balance listing will be sent for purchase.

4- Purchase an online deposit and/or hold spot to get into our schedule. Quick links:

☆Customized/Personalized Sample (A.K.A. "Try before you buy" proof): https://www.etsy.com/listing/82151763/custom-sample-personalized-with-your?

☆Invitation Deposit (Non-pocket): https://www.etsy.com/listing/123343698/citlali-creativo-deposit-invitations?

☆Pocket Invitation Deposit: https://www.etsy.com/listing/118508660/citlali-creativo-deposit-pocket?

CLOSURES
☆SUNDAYS - We may email/respond but no work will be done on this day.
☆All NATIONAL Holidays
☆JUNE 11th - JUNE 23rd - Our son is graduating college and will not miss it for the world! Limited orders will be accepted and most will ship prior to our leaving. Deposits will be accepted for and when we return and will be placed on schedule upon returning and in the order received.

Anything less than three weeks for your invitation/program order is considered a rush. Please review our rush policy below.***

☆Turnaround times - week of April 14th*☆
Updated weekly :: Production begins after receipt of your final approval and not from the time messaging begins. ***Does NOT include weekends or holidays***

Initial Proofs: 3-7 business days; 2-5 days thereafter
Invitation packages: 2-8 weeks (1-3 weeks proofing; 1-3 weeks printing/production)
Save the Dates/Party Invitations: 1-4 weeks
Programs/Menu's: 2-5 weeks
Table numbers/place cards: 2-5 days
Door Hangers: 3-7 days
Samples: up to 7 days
Wine labels: 2-7 days
Custom Design: Accepting limited number for 2014 beginning in March [2-4 months for design process + 2 weeks for printing/production process thereafter - No rush on design process available at this time]

Proofing and/or any work will begin upon receipt of your deposit/payment. Any work that differs from items listed will be assessed a fee. This includes custom design ($200+), design/artwork changes and color explorations ($40+ and is when you'd like to see more than one set of color changes or combinations). Text and simple/one color changes are included in your order (no charge).

Orders are accepted daily so turnaround times given at time of inquiry are subject to change at time of placing your order. Current turnarounds times are updated on a weekly basis and begin when the order is placed - not when first communication begins.

Monday's are heaviest for calls and email correspondence. Please note that it may be a couple days before returning your message if after a weekend or holiday. For quickest response, please email or call direct: info [!at] citlalicreativo.com / 206-504-0783 (M-F 10am - 5pm PST).

***RUSH status: Week of April 14th - CLOSED. Please inquire for future dates. Projects are with pre-approval only. We will update here with any changes.
Applies to invitation packages or day of ceremony orders with a "Need by" date sooner than 18 business days.

Please keep in mind~
Turnarounds begin with either of the following that applies:
1-once deposit/payment has been received and NOT the original contact date.
2-once final approval has been give either via phone/email.
Door hangers, thank you cards and wine labels are not affected by this timing
**For Custom design turnarounds, please contact us.

** We do NOT sell digital files for DIY printing. **

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Email photos/documents directly to orders [!at] citlalicreativo.com

Questions: info [!at] citlalicreativo.com or call (206) 420-1236 - Monday – Friday, 10:00 am to 5pm and Saturday 10-2pm . Closed Sundays & holidays. Hours are PST.

More reviews on Wedding Wire: http://www.weddingwire.com/reviews/citlali-creativo-burien/24e1e74b14fdb81c.html

Offbeat bride featured vendor: http://vendors.offbeatbride.com/listing/citlali-creativo

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Before proceeding with any order, please review our policies page. Our policies page includes more information on assembly, proofing, square invitation sizes, postage info, other payment arrangements, shipping information and more: http://www.etsy.com/shop/citlali/policy

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Updated regularly with new items. Due to price changes in materials that are beyond our control, custom quotes are valid for 30 days from date of last estimate.

Thanks!

This shop accepts Etsy Gift Cards.