clootielugs
Clootielugs
clootielugs is taking a short break
Reviews
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Felicity on Jul 9, 2014
5 out of 5 starsAbsolutely wonderful service. The birds are beautiful and will stand in pride of place on my top table. Jill was a pleasure to deal with and dealt with every request with care and attention. The birds were dispatched very quickly and I could not fault the service. Thank you again! X
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antheasutton14 on May 28, 2014
5 out of 5 starsSuch a lovely person to deal with. Perfect little birds i received
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Anonymous on Jun 25, 2013
5 out of 5 starsThese little birds are absolutely gorgeous. The quality is amazing and the colour is exactly what we were looking for. Jill was fantastic from start to finish, replied almost immediately and kept us up to date on the progress. I'm sure they'll look amazing on top of our cake and for years to come! I'd also like to thank Jill for the lovely little card, it's so sweet and was such a nice touch. I would definitely recommend and hope to own more of Jill's wonderful art work in the future.
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Anonymous on Feb 22, 2013
5 out of 5 starsWhat wonderful cake toppers! I can't wait for the wedding! These little birdies traveled so far, all the way to Nebraska, USA. They arrived in perfect condition. Anyone looking to have this type of cake topper, I would def. suggest ordering from here. The process of making a custom order was fun, pleasant, and didn't take long at all. I am more than thrilled with the result! Love them!
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Anonymous on Jan 12, 2013
5 out of 5 starsThese little birdies are the cutest thing I have ever seen. We are going for a "love bird" theme at our wedding and these complete the theme perfectly. Jill was so helpful in customizing my order. They shipped fast and were just as pictured, very well made too!
Shop policies
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Birds are all my own original designs, created from my own hand-drawn patterns and can be adapted, or tweaked to suit customer requirements.
I advise that the turnaround for bespoke orders is two weeks in case I require to order specific fabrics. In reality orders are often ready much quicker. I will message you when your birds are custom listed for you and available to purchase.
Accepted payment methods
Returns & exchanges
Payment
Here’s a useful link that explains how to do this: http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/
Any items that are not paid for within 3 days of committing to purchase will be relisted for sale.
Shipping
UNITED KINGDOM
All items will be shipped 1st class
INTERNATIONAL SHIPPING
Items will be shipped Royal Mail Airmail, which offers no tracking.
If you require tracking or insurance then please contact me before you place your order and I will be happy to set up a custom listing for you with postal costs adjusted accordingly.
PLEASE NOTE: I have a policy of using as much reclaimed and repurposed packaging boxes as possible. This reduces both cost and waste. Please be assured however, that your birds will be lovingly, securely and appropriately packaged for their journey to you to make certain that they arrive in perfect condition.
Additional policies and FAQs
I have a policy of using as much reclaimed and repurposed packaging boxes as possible. This reduces both cost and waste. Please be assured however, that your birds will be lovingly, securely and appropriately packaged for their journey to you to make certain that they arrive in perfect condition.