Co Katrina's Kreations- Custom Crochet
cokatrinaskreations' Shop Policies
Katrina's Kreations wants to make our customers happy. Please contact us with any problems or issues and we will do everything we can to resolve them with a win-win situation. Shipping costs are best guesses-if it costs less to pack & ship than we've estimated- we will refund the difference.
Pay Pal only, Sales tax will be charged on purchases within the state of Colorado.
USPS Priority mail for all possible items. Shipping insurance can be added on any item, In fact I recommend it, just contact me at the time of purchase (before payment is made).
Some of our items will be made after purchase (they will say so in the description), otherwise they will be shipped within 7 days of payment being received. If an item is to be made after purchase I will contact you with estimated date of shipment. If you would like the item quicker, please contact me and I will try my best to accommodate reasonable requests.
Refunds and Exchanges
Refunds within 14 days of receipt for flawed/incorrect items only. (Please make sure to check sizes I have listed measurements in the descriptions. I cannot make children shrink sorry ;)
Additional Policies and FAQs
Custom orders are always welcome. Depending on the size/detail they may take considerable time-or be finished in a few days, if you have a deadline, please let me know, I will do my best to accommodate all reasonable requests.
Last Updated April 15, 2011