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collectiveelements

Collective Elements

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collectiveelements' Shop Announcement

Wonderful color, attention to detail, an obvious handmade touch, that's only part of the appeal of an gift from Collective Elements. Each item is handcrafted to be special and unique, a delight to the consumer who appreciates something different from the run of the mill.

I ship to the U.S. and Canada.
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collectiveelements' Shop Policies

Payment

I accept payment via Paypal only.

Collective Elements charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Sales tax is currently charged on items shipping to New Jersey. The sales tax rate for New Jersey as of July 2006 is 7%

Shipping

Purchases are typically shipped within 5 business days of full payment.

US customers only:
Most items are shipped via Priority Mail with Delivery Confirmation. Small shipments are shipped First Class.

Customers outside of the US:
Items are shipped via USPS Global Priority Mail to select countries. Keep in mind that you will be required to pay duties, customs-related charges, or other fees that may incur with shipment.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Collective Elements is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Refunds and Exchanges

If you are not happy with your purchase, you may return most purchases* for a refund. You must arrange for a refund or exchange within 7 days of receiving your purchase by emailing shop [!at] collectiveelements.com, and the item must be returned in the same condition in which it was received. Do not return an item until you have contacted Collective Elements and received instructions. Returns or exchanges made without prior notification may not be processed.

*Earrings and underwear are not returnable due to health considerations. Maternity items are also non-returnable. Items purchased at our appearances at craft festivals, flea markets, or trunk shows are non-refundable.

You can only receive a refund to the same PayPal account that you used to place the order.

You are responsible for the cost of shipping the item back to us, and the order's original shipping/handling charges are non-refundable. Refunds will be processed when item is received by Collective Elements in the same condition in which it was received. You are responsible for proof of delivery, such as USPS Delivery Confirmation or Signature Confirmation.

Additional Policies and FAQs

My customer service goal is simple: I am committed to providing my customers total satisfaction. Every time. Guaranteed. Please feel free to drop me a line to share your thoughts, all comments welcomed.

Seller Information

Collective Elements is owned and operated by Danielle L. Green.
Email inquiries may be sent to shop [!at] collectiveelements.com
Mail inquiries may be sent to: Collective Elements, 71 South Orange Avenue, #328, South Orange, NJ 07079

Last Updated May 4, 2012