cuteandbroke's Shop Policies
Welcome to CUTE+BROKE independent clothing.
C+B was created in the winter of 2011 by a fashion adorer that decided to start a line with the simple idea of creating the perfect basics but with a more altered modern and luxurious view. Combining the California sunny and relaxed style with some European elements C+B tries to reflect the street-style look with clean cut minimalistic lines, plain colors, natural and soft fabrics and create clothes that are comfortable, easy-going and can be worn all seasons, day to night....
Inspired by each season’s new trends C+B basics adopt and reflect all these trends by making each piece special and affordable to everyone and maintaining the refined sexiness, natural comfort and sophistication.
Feel free to contact me Contact me and for any Question or suggestion, I will respond asap!!!
- Pre-made & made-to-order available
- Wholesale orders inquiries are welcomed.
- For wholesale prices,please contact me at sales [!at] cuteandbroke.com
- All payments are made via Paypal as it is the safest and quickest payment method
- If you have not a Paypal account that’s not a problem you can pay with your credit card without creating a Paypal account. All major credit cards accepted through Paypal. If you have any questions regarding Paypal payment please check out http://www.etsy.com/help_guide_checkout.php
- Please email me for any other payment options or for any other question regarding payment methods
- 6 usd shipping cost for everywhere else (Europe, US,Canada,Australia etc.) for your entire order.
- All items are shipped via Post to the address verified with Paypal. Please contact if you would like it shipped to another location.
- The parcels are dispatched from our studio and delivered to the post office each Tuesday and Friday.
- For overseas orders(US,Canada,Australia) It takes approximately 8-10 working days for the item to arrive and complete the order, unless requested otherwise.
- C+B is not responsible for transit time or lost packages.
- Some countries may charge extra customs fees. Buyers are responsible for paying their own customs fees.
- You can upgrade international shipping to a private carrier or express for an additional fee, which includes tracking and delivery confirmation.
- We can ship everywhere, please feel free to contact me if you have questions about delivery to different location
- All items are delivered tagged, bagged and iron
- All items are shipped inside a secure packaging in order to prevent any damage and arrive to you in an excellent condition
Refunds and Exchanges
- Please read carefully our size chart table before you order cause some items may vary
- Please follow the clothing care instructions carefully
- All items are eligible for return or exchange except custom orders. Custom/altered orders are a final sale
- If you want a refund please contact sales [!at] cuteandbroke.com within 5 days of receiving the item in order to send you the return or exchange form. After you compete the form please send it back via e-mail in order to make the refund.
- We refund the item once we have received the item.
- All shipping cost are Final, buyer pays for all shipping for returns or exchanges.
- The charge amounts for paypal and the etsy transaction are not refundable.
- Recommend delivery confirmation on all returns, C+B is not responsible for lost packages.
- All return items must be in excellent condition and with tags on
- You can make an exchange in the item for a different size / color, if preferred.
Additional Policies and FAQs
- Our main purpose is to be 100% satisfied with our products.
- Please feel free to contact me at contact [!at] cuteandbroke.com if you have any questions or inquiries for the product before leaving any neutral or negative feedback. I ll be grad to solve any problem that it may appear.
Last Updated November 22, 2012