Devoted Fig Tree
devotedfigtree's Shop Policies
Welcome to my online boutique! I am so excited to share what I love with you. Please feel free to convo with any questions... I love a good challenge. I purchase beads from all over the world and many times I try to repurchase something, only to find that it is no longer available. So if you like something please don't wait - the next time you look it may be gone. I strive to make things that cannot be duplicated by others. I like knowing that the things I make cannot be purchased at your local mall or catalog parties.
I accept paypal or direct checkout as methods of payment. Payment is due within 7 days of purchase. Failure to do so may result in negative feedback and cancellation of your order.
I understand the checkout system can be a little confusing. Let me walk you through the payment process! After checking out, you will need to PROCEED TO PAYMENT if paying by paypal or credit card.
If you are not sure whether you have paid, the following link explains the checkout and payment process—
If you don't have a paypal account or would like to pay by credit card, here is a helpful link that explains how you can pay by credit card through paypal--
I don't believe in making money from shipping so I try to keep the shipping costs to a minimum.
U.S.A. BUYERS: I ship via USPS First-class mail. Please contact me if you want to upgrade to Priority mail. I would be happy to insure your package for an additional charge. Please let me know if you want to add insurance.
INTERNATIONAL BUYERS: I ship worldwide with USPS first class international mail. Please contact me for additional shipping options.
Refunds and Exchanges
I will do exchanges ONLY for items purchased within 10 days of original purchase. Shipping charges are NOT refundable. Custom orders are NOT refundable. Please make sure you estimate your size correctly. I cannot be responsible for errors in sizing. Resizing is $5.00 PER STRAND or item (plus shipping) because it takes the same amount of time to create your gift the second time, as it did originally.
Additional Policies and FAQs
I try to take the best pictures possible with my camera. Having said that, sometimes the lighting is still not the best. I will try to be as accurate as I can in my description so that you aren't dissapointed.
Last Updated October 29, 2012