dothandmade's Shop Policies
Welcome to my shop... Have a look around and stay awhile!
All merchandise listed in michelle scott's/DOT handmade's shop can be paid through Paypal. Buyers need to pay within 24 hours of purchase or DOT handmade will cancel the sale and relist the item.
Each parcel will be shipped within 1 - 5 business days of payment, until it clears with Paypal. Items that are made to order will include the estimated shipping time in the listing. We ship standard post within Canada and airmail post to the United States, so keep in mind it may take up to two weeks the United States to receive your package. It is not michelle scott's/DOT handmade's responsibility to replace items lost by the postal service, however, please do contact us if there is an issue. Insurance or tracking is up to the buyer, so please contact us and we would be happy to work with you. We ship internationally.
Refunds and Exchanges
All handmade items have been designed and made with a lot of care. michelle/DOT handmade does not accept returns on these or commerical supplies at this time. However, if there is a mistake made by us we will be happy to rectify this for you. Please email us with any questions.
Additional Policies and FAQs
When you receive your item, there is an option to leave feedback for each seller. It's a great way to let me know if you have received your item(s).
Your personal information is safe with michelle/DOT handmade. We will never share your information with any other company, period.
When you are not wearing your jewelry, keep in a ziploc bag to slow down tarnishing.
Last Updated February 12, 2013