dreamyvintage's Shop Policies
Welcome to Dreamy Vintage where you will find a lovely mix of genuine vintage and vintage inspired jewelry...
Thank you so much for visiting and reading my shop policies!
If you have any questions please do not hesitate to contact me :)
I accept credit cards and Paypal payments via Etsy checkout, as well as Paypal payments.
Orders paid via e-check will ship after the check clears (usually 3-5 days).
SENDING A GIFT? SURE!
I can send your gifts directly to the address you provide. I will be happy to help if you would like to send a message with your gift.
Shipping is via USPS 1st class unless otherwise listed. If you prefer another shipment method or would like to purchase shipping insurance just let me know, I can send you a revised invoice for shipping.
Please keep in mind that I am not responsible for the uninsured packages lost in the mail. Although it is rare, it might happen. Please contact me to purchase shipping insurance if this is a concern.
Items bought together, ship together in one gift box.. If you are purchasing multiple gifts, please let me know so I can gift wrap them for you separately.
I will ship to your Etsy address unless otherwise is instructed during purchase or right after purchase. Please make sure your Etsy address is correct.
INTERNATIONAL SHIPPING - International Customers Please Read
I am happy to ship internationally. However, please be aware that international shipping times are not always predictable due to postal services and custom procedures of different countries. Your package can take 2 weeks or as long as 6 weeks to arrive.
Regular First class shipping is the most affordable way to ship internationally, it does NOT HAVE TRACKING OR INSURANCE. This shipping does not cover lost/damaged packages. NO REFUNDS given for those. Please contact me or purchase express shipping option if you would like faster delivery with tracking & insurance.
As insurance and tracking available by request, I kindly remind that I am not responsible for uninsured packages lost in the mail.
Regarding CUSTOMS FEES:
Please be aware that your country might charge duty and tax fees on your order. Unfortunately, I am not able to quote/guess the amount that your country might charge you. I am not responsible for these additional fees. I am not able to mark the package as gift as it is illegal. Thank you for understanding.
Refunds and Exchanges
If you are not 100% happy with your purchase or service for any reason, please send me a message before leaving a negative or neutral feedback. My store policy includes repair, replacement (except one of a kind items) or refund if there is a mistake from my end.
An item only be returned within 1 week after delivery. This is only to protect myself from "wear and return". Shipping costs will be responsibility of the customer.
Custom orders are NOT returnable.
Additional Policies and FAQs
You loved the necklace but would like to order a different length? No problem! Length adjustments offered in the listing are complimentary. Just let me know the length you prefer.
Lengthening 14k gold filled and sterling silver pieces are NOT complimentary, please contact me for adjusted pricing if you would like a longer chain.
Last Updated July 4, 2013