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Reviews
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CAROL on Oct 14, 2026
5 out of 5 starsI have not seen the necklace in person, but my daughter-in-law says it is lovely. It looks nice in the photo of her.
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Michael on Oct 6, 2026
5 out of 5 starsThis seller was very responsive and shipped the product out the next day. The item arrived as described. Very happy with my experience, will definitely look at their shop for future purchases!
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Mikhaela on Sep 2, 2026
5 out of 5 starsI have nothing but amazing things to say about this seller. I wanted to purchase this necklace as a birthday present to myself and I knew it wouldn’t arrive on time. I briefly mentioned that I was hoping to have it for that date and they sent it priority mail and it arrived on the exact day. It was a wonderful surprise and just goes to show how important creating a personalized and catered experience is to them. They are so pleasant, helpful, and caring. You can feel the passion in every conversation. They really helped make my birthday this year one to remember!
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charles on Aug 20, 2026
5 out of 5 starsReceived my watch today ! Wow! What a great watch from 1945! Outstanding customer service! If I could give them 10 stars I would without hesitation! Kept me informed all along the way and , thanks dad for sending the video as well . Will certainly enjoy this watch . Super helpful during the entire process and would highly recommend! Will be a repeat customer . Thanks Team ! You did great !
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Leslie on Aug 17, 2026
4 out of 5 starsThe earrings are lovely and match a special garnet ring I already own. The gift is a sweet silver bracelet; however, it is poorly made and the links continue to break ... easy enough to fix but I cannot wear it outside the house for fear of losing it ... I will need to do something to repair the piece to wear it.
Brigette and Natalie responded on Aug 18, 2026
The vintage sterling silver bracelet was a free gift and it was in good shape. I wish I could post the photo here. I can’t believe it.
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Algelan on Aug 6, 2026
5 out of 5 starsBrigette and Natalie are the best sellers that I have ever done business with. The item I got from them is very high quality but the genuine concern, service and communication from them is what made this outstanding for me. I highly recommend them, they look after their customer.
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Suzie on Jul 31, 2026
5 out of 5 starsI was thrilled to receive my gold & diamond vintage art deco watch! It is even more beautiful than in the ad. The diamonds really sparkle and are very impressive. Brigette was very helpful with me in making the purchase. Brigette's dad sent a video clip that was very helpful in how to wind and set the watch and how to open and close.the bracelet. He also showed the packaging process. Thank you Dufau Jewelry
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Angela on Jul 10, 2026
5 out of 5 starsThe watch is very well packed and shipped out in a timely matter. Love the short clips sent telling a little history of my piece and how it was packed in the package before it was shipped out, which is very important in my opinion coz I had a really bad experience buying a vintage watch from another oversea seller and it was packed in such a lousy way. Would 100% recommend this seller and be back for more.
About DufauHollywood
Shop members
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Natalie Dufau
Owner, Customer Service
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Brigette Dufau
Owner, Customer Service
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Dennis Dufau
Technical & Advisory
HollywoodStudioServices.com
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
International Shipping?
We ship to Canada, Australia, New Zealand, Japan, China, Hong Kong, Taiwan, Thailand, Malaysia, Singapore, Indonesia, South Korea,and 25 European Countries
International orders are accepted only for purchases of US$500 or more.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Free shipping only available within the US.
Note that for high value items or shipments to certain countries we may need to add an additional surcharge to compensate us for insurance costs or special shipping costs.
Please contact us if you have any questions regarding international shipping and we will quickly respond.
Cancellations, Returns and Exchanges?
*Contact us within: 7 days of delivery.
*Ship items back within: 10 days of delivery (contact us, can be adjusted).
*Conditions: Buyers are responsible for return shipping costs. Items must be returned in their
original condition; otherwise, the buyer is responsible for any loss in value.
*Exchanges can be of equal or greater value.
Seller will issue a refund after receiving and inspecting the item. For custom or damaged items, we(Brigette or Natalie) may provide different instructions, so buyers should check with us for exceptions.
If you wish to cancel, return or exchange an order, please contact our shop directly through Etsy Messages to initiate the process.
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