earjeans' Shop Policies
Welcome to the Earjeans online shop! My name is Tasha LaRae and I am the creator of this fun and fabulous line.
I first started making jewelry out of denim fabric but as my knowledge of jewelry making grew, I expanded my line to include other cotton, leather and suede fabrics, beads, wire, and feather components. I call my company Earjeans because the idea that you should feel as comfortable and confident in your jewelry as you do in your favorite pair of jeans seems only right to me :o)
Each piece is special in it's own way. All pieces made with love and in a smoke free environment.
Payments accepted via paypal and must be paid within 3 days of selection. Please contact me if you have a question or an issue with your payment. All unpaid orders will be cancelled and made available for purchase after 3 days.
All orders are shipped within 4 business days from reciept of payment. All U.S. orders will be shipped with a delivery confirmation number. I will send you a confirmation message with this number once they've shipped. For international orders, please allow a minimum of 10 business days for delivery time as some countries have a longer customs process.
While tracking numbers are unavailable for international packages, I will provide you with the customs form number as this will be helpful in the event you need to track your package. Please note some countries may take up to 30 days to deliver packages from overseas. But feel free to contact me if you have any problems.
Refunds and Exchanges
While all sales are final, your 100% satisfaction is my goal. If for any reason you are not satisfied with your purchase, please contact me via etsy or by email at earjeans [!at] yahoo.com with your concerns and I will be sure to resolve any issues. I would like to request that if you have neutral or negative feedback if you would please contact me first so I have the opportunity to resolve any issue you may have. I certainly want your shopping experience to be an easy and pleasant one! Your feedback also helps me to better serve you and others. Thank you so much for this.
Additional Policies and FAQs
Wholesale orders welcome from all non-internet shops Please contact me via etsy or by email at earjeans [!at] yahoo.com for pricing and details. *Some items in my shop are not available for wholesale.
Custom orders are also welcome. Send me a message and let me know what you would like. I will confirm it with you before completing and send you a picture of the completed piece(s). But please check my shop announcements for availability as I travel several times out of the year and during these times I'm unable to complete custom orders. Please allow 3 business days for me to complete your custom piece(s). If additional time is needed, I will be sure to contact you. Orders will be shipped within 4 days of receipt of payment.
Last Updated May 12, 2012