eastanbuldesign's Shop Policies
Visit our web-site: http://eastanbuldesign.com
Facebook Page: http://www.facebook.com/eastanbuldesign
Pinterest Board: http://pinterest.com/eastanbuldesign/
eastanbul design is featured in: "Acolyte Home & Gifts" http://www.acolytehomeandgifts.com/
All of our products have female Turkish names, beacuse each and every one of them is unique and has a story behind them.
“Ending is better than mending.”*
On the contrary… At “eastanbul design” we believe in stories and wish them to continue. That’s why we do, what we do.
eastanbul design is a small design group created by three friends in İstanbul, Turkey. We wanted to create unique fashion experiences with items that already have a history. We wished to stop just consuming and start producing. We tried to turn authentic oriental designs towards modern lines of style.
We take authentic vintage “kilim”s, - which have Anatolian or Middle Eastern patterns, made of wool and colored with natural dyes -, and turn them into modern accessories. All of our products are designed by us personally and hand-woven with love. Every single one of them is one of a kind.
Your happiness is our motivation. Contact us about anything.
*: Brave New World, Aldous Huxley
“Meddah”s were story tellers in Ottoman Empire, who wandered coffeehouses and shared stories with listeners. They were oriental bards, so to say.
Meddah is a subsidiary of eastanbul design. It has the same team and motivation. We want to enrich the world by sharing. Meddah combines the elements of unique oriental experiences and presents them to you. Each set is carefully created to make you feel the experience in the comfort of your own house.
Every item in the set is chosen by care and has the specific properties from its origin. Each set includes a handbook to guide you through the experience.
"Das Ganze ist mehr als die Summe seiner Teile."*
*: The whole is different from the sum of its parts.
We accept PayPal.
If the payment is not approved after a day; the order will be cancelled. We will try to contact you and if nothing happens in a day, we will re-list the item.
Orders will be readied and sent on saturdays (GMT +2).
Unless otherwise noted, local post office shipment will be used. Shipment to USA takes about 20-25 days. If you want us to use a private shipment company for any reason, please contact us.
Tracking number will be sent after confirmation.
We insure the shipments, but national post services may or may not accept insurance. We'll contact you if it they don't. So we can work out a solution.
Taxes or customs fees for overseas shipping is the responsibility of the buyer.
Refunds and Exchanges
Due to the hand-made and uniqeness of each product we cannot accept returns, refunds or exchanges.
If there is a problem with the product, please contact us. We'll try to solve it by any means necessary.
Additional Policies and FAQs
Unfortunately no custom orders for now, but if you have a great idea contact us. We'll see what we can do. Especially about bags and meddah.
More products are in manufacturing stage, so keep an eye on us.
Last Updated May 13, 2013