elegantitus' Shop Policies
Welcome to Rethought-Tot!
Fat quarters are measured 22" x 18" but cut 1/4-1/2 larger. Quarters are also ripped to ensure straight grain for your sewing project.
Prompt payment will be rewarded with prompt service. :)
As a general rule, I don't ship a package until the money has cleared through paypal to my bank account. (In the past I have had customers cancel a payment through paypal after I have shipped a product and essentially stollen from me.) I do make exceptions - if a customer has a high feedback rating and I happen to be going to the post office.
On the offhand chance your shipping costs are significantly higher than the postage, I will include a few extra fabric pieces. So far, this has only happened once.
Frequently, shipping charges will be slightly higher than postage. This discrepancy is called "handling," and covers the caloric energy used to ride a bicycle to the post office. I also take care to make packages look cute. Customers who complain about "handling" charges will be given negative feedback.
Refunds and Exchanges
Please discuss disappointment with me personally. As a general rule, exchanges will be excepted but full refunds will not. Every care is taken to accurately photograph the fabric and slight color difference between computer monitors should be accounted for before purchasing.
Additional Policies and FAQs
Always (ALWAYS!) ask questions if you have them! I am here to help, NOT screw you! Sewing and quilting projects should be fun + Etsy purchases should be swift and painless. If you need a little extra help making either of those happen, I'm your lady.
Last Updated October 10, 2011