ellolovey's Shop Policies
Ello! Please don't hesitate to ask if you have any questions! I can always bend the rules a little bit :)
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Orders are shipped as soon as possible. Orders in the US will be shipped no later than 3 days after order date. If you need any item shipped earlier than the planned ship date, just let me know at the time of purchase. If you would like insurance on the item being shipped, also let me know at time of purchase or e-mail me ahead of time. Insurance will be added to the purchase price. If you have any other questions about shipping just let me know :)
Refunds and Exchanges
There is no refund or exchange unless there is visible damage, and the problem is reported within 10 days of being received. Buyer is responsible for shipping fees if returned. No refund for items lost in the mail.
Additional Policies and FAQs
Contact me for any custom orders or if you would be interested in buying my prints wholesale. I can easily adapt to custom orders. If you would like any item gift wrapped, I would gladly do that for you, and even add a little handwritten message to go along with it!
Last Updated January 16, 2012