Handmade Stuffed Toys - Cloth Doll Teddy bear ragdoll
emilijavilcina's Shop Policies
Hello from Latvia...
Since my own children have flown the nest, i have found other areas to give all my love and attention to. My shop is a result of that love and attention, so i hope that you enjoy my selection of handmade dolls and toys..
Each of them is given extra special attention in the hope that they will bring joy and love to someone else out there.
I'm happy to accept payment through PayPal. You do not specifically need a PayPal account to pay. PayPal is simply the gateway for credit card payments. For details and help on how PayPal works, please click here:
Regarding custom orders, I'm happy to create one for you. Just send me a message listing the colours, sizes and quantities you'd like along with your location - a zip code if you are in the USA, or a country if you are anywhere else in the world. I'll set up a listing and send you a direct link. Payment is expected within 3 days. I reserve the right to re-list items that are not paid, at my discretion, usually after 2days if I have not heard from you.
Please be sure your address is correct. I ship to the address listed in your Etsy account.
I will mail your purchase within three business days, although I frequently mail 'same or next day' as I know how nice it is to receive something right away!
I use the Latvian Postal Service for all orders. Shipping costs are listed with each item and are combined for multiple item purchases.
Refunds and Exchanges
I want you to be happy with your purchase so if there is an issue, please contact me right away so that I can have the opportunity to work with you to make things right.
You're welcome to return any unused toy in it's original condition within three weeks of receipt. Unhappy with a color? Did you choose the wrong size? No problem! I will credit your account or exchange for another color or size.
Please send me a message and let me know how I can help.
vvilcina [!at] gmail.com
Last Updated May 11, 2012