faheema's Shop Policies
All Unicorn Crafts items are made with love and care.
• If you are a new Etsy customer, and would like to make a purchase, click the green Add to Cart button in the upper right hand corner of the screen next to the item picture, and you will be asked to sign up for a FREE account. Continue to add items to your shopping cart and then pay. easy as cupcake!
• If you would like further instructions, copy and paste this link in your browser for Etsy's easy checkout guide: http://www.etsy.com/help_guide_checkout.php
• PayPal is the preferred form of payment.
(You can pay by credit card through PayPal without making an account. Just select PayPal for your payment option and on the right hand side of the next screen you will have the option to select to pay without creating an account).
• Transactions may be canceled if payment has not been received within 3 days unless other arrangements have been made.
• Please make sure your Etsy address matches your PayPal shipping address. If it does not match your PayPal address, I will ship to your Etsy address unless otherwise specified.
• All domestic and international orders will be shipped USPS First Class mail within 3-5 business days of receiving payment.
• Unfortunately I cannot be responsible for lost packages as they won't be insured. However, if this occurs, I will work with you to try to resolve the issue.
• Domestic US orders tend to take 2-5 days. International orders usually take around 6-10 days. (First class USPS).
Refunds and Exchanges
• If for some reason you are not satisfied with your order, please contact me within 3 days of receiving your item(s) and we can discuss an exchange. Item(s) must be shipped back in a timely manner or I will not be able to uphold the exchange.
• If an item arrives damaged, contact me asap to arrange a return or repair. Unfortunately shipping charges cannot be refunded or covered.
• If it has been more than 7 days and your jewelry is damaged, I cannot be held responsible for a replacement. I will work with you to come to a solution. (Shipping charges cannot be covered).
Additional Policies and FAQs
• I am more than happy to work on a custom order for you!
• Please don't hesitate to contact me with any questions here on Etsy or at hello [at] unicorncraftsart [dot] com
Last Updated August 9, 2013