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fairytailcollars' Shop Announcement

Fairy Tail Collars are custom made, durable, eye-catching dog collars available in quick snap side release and martingale styles, many with matching leashes. We have a wide variety of dog collars to choose from, so please take some time to look around and find the perfect collar for your pup. If you have any questions or special requests please do not hesitate to contact us. We provide top quality dog collars and pride ourselves on customer service.
Our custom made dog collars allow for your choice of webbing color, trim/ribbon and sizing options. We have over 300 unique ribbon trims, however, if you are looking for just a plain nylon collar (no trim), we are happy to make it for you! You may choose from our many nylon webbing colors. Please include your dogs neck (and head for Martingales) measurements at the time of purchase. Fairy Tail Collars offers: 3/4",1" and 1.5" widths. Our collars and leashes are made with heavy duty nylon webbing, reinforced stitching for maximum strength and the highest quality, welded, heavy duty, custom hardware, and will not break under normal use. It is advised that martingale collars are not left on without supervision. Some people purchase a martingale collar for walks and outings and a quick snap collar for home use

Your order will be made with care and we will correspond with you at the time of purchase and when your order ships. Please allow us 5-10 days to custom make your order. Although most orders are shipped within 5-8 business days.

YOU MUST MEASURE YOUR DOGS NECK AND HEAD FOR ALL MARTINGALES. WE HAVE A $6.00 FEE FOR ANY COLLAR THAT YOU ORDERED IN THE WRONG SIZE PLUS OUR RE-MAILING FEE.

Return Policy:
We accept returns & exchanges in new and unworn condition within 30 days of your order! We have a $6.00 re stocking charge for each item that is returned since all items are custom made. We also charge a re-mailing fee for an exchanged item. For returned or ordered collars/items that request a full refund, we have a $6.00 charge on each order cancelled.

Cancelations:
If you cancel your order directly after placing it and paid via PayPal be aware that we are unable to refund the full amount as PayPal automatically deducts a portion from our account and we do not receive a refund from them. If you order then cancel your order before we mail we will refund you in full minus our PayPal fee. If you pay via Etsy you will receive a full refund. Thank you.

Our moto is - Because Every Tail Should Wag Happily Ever After.

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Thank you so much for visiting our dog collar shop. We are a Mother and Daughter team, and support our rescued dogs, horses & cats with the proceeds from this shop.

Susan and Liz - Mother and Daughter

This shop accepts Etsy Gift Cards.