flintandspark's Shop Policies
Hello and welcome to Flint & Spark! All jewelry is handmade by me in beautiful Portland, OR. If you have any questions or comments, feel free to convo or email me at flintandnspark [!at] gmail.com.
Payment is accepted through PayPal. Please keep in mind that packages will not be sent until payment has cleared.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal option during checkout. After you submit your order, click the "Pay Now" button. Scroll down and you will see the option to pay with a credit or debit card WITHOUT having to sign up for a PayPal account."
Please make payment within 3 days or your order will be cancelled.
Orders are shipped to the PayPal address only. Please check to make sure the address is current prior to ordering. Packages will be shipped within 3 business days.
Orders sent within the US will be sent via USPS priority mail, which generally takes 2-4 days for delivery. A tracking number will be provided upon shipment of your order.
International deliveries are sent via USPS First Class mail.. Delivery times may vary, based upon customs procedures and your country’s postal system. Please note that I am not responsible for any customs, duties or import charges levied at the time of delivery.
Items are packaged in kraft paper gift boxes and are ready for gift giving. They are then sent in bubble mailers for extra protection.
If you would prefer your shipment to be sent with a different carrier or would like to add insurance, convo or email me for pricing.
Refunds and Exchanges
If your item arrives damaged, please photograph the item and contact me within 3 days of receiving your order.
Returns and exchanges are dealt with on a case by case basis.
Last Updated February 29, 2012