giachara
Joy's Creations
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Shop policies
Last updated on
April 29, 2022
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Welcome to Joy's Creations Etsy Shop.
Creativity and uniqueness are the key-words and polymer clay is the basic medium.
All comments are welcome, as well as queries, private requests or wholesale orders.
Creativity and uniqueness are the key-words and polymer clay is the basic medium.
All comments are welcome, as well as queries, private requests or wholesale orders.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Currently, I can only accept Paypal for international transactions.
If you don't have Paypal, don't worry, just press the Paypal option and follow the link to pay by your credit card. It's easy and safe too!
Payment is due within 3 days after checkout. If you encounter any problem concerning payment, please let me know as soon as possible, otherwise the order will have to be cancelled.
Για αγοραστές από Ελλάδα οι παραγγελίες μπορούν να παραδοθούν και με αντικαταβολή, έπειτα από συννενόηση με τον πελάτη.
For any queries concerning payment, don't hesitate to contact me.
If you don't have Paypal, don't worry, just press the Paypal option and follow the link to pay by your credit card. It's easy and safe too!
Payment is due within 3 days after checkout. If you encounter any problem concerning payment, please let me know as soon as possible, otherwise the order will have to be cancelled.
Για αγοραστές από Ελλάδα οι παραγγελίες μπορούν να παραδοθούν και με αντικαταβολή, έπειτα από συννενόηση με τον πελάτη.
For any queries concerning payment, don't hesitate to contact me.
Shipping
I ship everywhere from Greece through Hellenic Post Office.
Please allow 1-3 days after payment for your order to be sent.In case of weekends, strikes, public holidays or other special occasions, you will be notified by email.
All items are posted as registered, so that they can easily be tracked in case of delay or any other problem.
SHIPPING ADDRESSES: Don't forget to double check your listed mailing address. If your address in your Etsy OR your PayPal profile is incorrect, please let me know ASAP and I will make sure that your order is shipped to your best & most recent address. If your PayPal and Etsy address do not match, I will ship your purchases to your ETSY invoice address as the default, provided at the time of purchase, unless you let me know otherwise.
Courier services like FedEx or UPS are available upon request. Please contact me before paying and I'll let you know the extra charge.
If you are located in Greece contact me to give you information on domestic shipping rates.
All items are wrapped in organza or satin pouches and then packaged in fully protected and sealed bubble wrap envelopes.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Third party shipping is available for gifts. Please let me know the address to ship to, any note you would like on a gift card and the address to which I should send the invoice
A notification email will be sent as soon as the shipping process will be completed.
Estimated time of arrival:
Within Greece: 1-3 working days
Within Europe: 3-10 working days
Outside Europe: 3-14 working days
After you receive your item, please send me a small note or leave feedback so I'll know the transaction is over and (hopefully) successful. I will then be glad to leave feedback for you. If there are any problems with your order, let me know before leaving any feedback so I can try and solve them.
Please allow 1-3 days after payment for your order to be sent.In case of weekends, strikes, public holidays or other special occasions, you will be notified by email.
All items are posted as registered, so that they can easily be tracked in case of delay or any other problem.
SHIPPING ADDRESSES: Don't forget to double check your listed mailing address. If your address in your Etsy OR your PayPal profile is incorrect, please let me know ASAP and I will make sure that your order is shipped to your best & most recent address. If your PayPal and Etsy address do not match, I will ship your purchases to your ETSY invoice address as the default, provided at the time of purchase, unless you let me know otherwise.
Courier services like FedEx or UPS are available upon request. Please contact me before paying and I'll let you know the extra charge.
If you are located in Greece contact me to give you information on domestic shipping rates.
All items are wrapped in organza or satin pouches and then packaged in fully protected and sealed bubble wrap envelopes.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Third party shipping is available for gifts. Please let me know the address to ship to, any note you would like on a gift card and the address to which I should send the invoice
A notification email will be sent as soon as the shipping process will be completed.
Estimated time of arrival:
Within Greece: 1-3 working days
Within Europe: 3-10 working days
Outside Europe: 3-14 working days
After you receive your item, please send me a small note or leave feedback so I'll know the transaction is over and (hopefully) successful. I will then be glad to leave feedback for you. If there are any problems with your order, let me know before leaving any feedback so I can try and solve them.
Additional policies and FAQs
I am open to wholesale or bulk order requests, as well as Custom item inquiries, so feel free to contact me if you are interested.