gloveshop's Shop Policies
I love to knit - it's my passion. I am confident in my work and stand behind the quality of my product.
I will be happy to work with you
Please look at the description of the each individual item to find out the materials used.
Please contact me if you have any questions.
All transactions are listed in US Dollars (USD).
*At this time I only accept PayPal, no personal checks please. PayPal accepts all major credit cards and does not require you to have an account with them. Here is a great guide about using PayPal: http://www.etsy.com/help_guide_checkout.php
*I ship through Turkish Airmail, registered mail with delivery confirmation. Please keep in mind that some countries take 15-18 days ( Christmas and the holidays, this time 20-25 days may be ) to arrive, please convo me if you needed sooner than will work something out.
* I will ship the item in 2 days after I received the payment.
*Please confirm your address with Etsy and PayPal. If you have two different addresses or would like it sent elsewhere, please contact me to let me know.
*International buyers may have to pay customs on your items once they arrive in your country. These costs are the customer's responsibility.
Refunds and Exchanges
Sorry, I am not excepting any returns or exchanges.
I'm not responsible for any damages occur by postal and shipment services. I'm not responsible for the lost items as well. I will do my best to communicate with the postal office in such a case on your behalf.
If the product comes back again, send the money to pay for the shipping.
If you want to refund the money of the product, shipping will not be refunded.
Please keep in mind that the colors might be slightly different on your monitor than the color of the item you received
Additional Policies and FAQs
Please feel free to contact me any time
Last Updated February 2, 2013