handmade by kp
handmadebykep's Shop Policies
We happily accept PayPal, credit and bank cards, and Etsy gift certificates.
Most items are already made, so they should ship within 1-2 business days. I will let you know when your items have shipped. If you live in the U.S, items should be received within 2-5 days. International orders take several weeks to receive.
I can ship with additional services for a fee if you wish, so let me know if you would like expedited shipping, insurance, or a delivery confirmation and I will add the fee to your shipping bill.
Handmade by KP is not responsible for any lost shipments, stolen items, or misdirection due to incorrect addresses provided.
Refunds and Exchanges
If you are unsatisfied with your purchase:
For refunds of all non-custom orders, items must be returned in the same condition in which they arrived within two weeks of receipt by customer. Customers are responsible for any additional shipping charges incurred.
Unfortunately, custom orders cannot be returned. If something is not right with your custom order, please contact me and we will work together to correct the situation.
If you are unhappy with your purchase, please contact me and we can work it out. If you are pleased, then remember to leave positive feedback!
Shipping fees are non-refundable. Customer is responsible for return shipping and handmade by kp will pay for new or altered item shipping in exchange.
Additional Policies and FAQs
Please contact us directly at handmadebykp at gmail.com for inquiries concerning wholesale, interviews, sponsorships, collaborations, etc.
Last Updated October 18, 2013