Christmas Garlands, Knit Bags, Wool Felt Miniature Toys
HeartyGift's Shop Policies
I'm pleased that you tоok a look at Hearty Gift Shop!
All these items are created with love and care - that's why be sure it will be Hearty Gift for person you love, especially little ones. Most of the items were inspired by my lovely husband and 4-year-old son. Thank them much for inspiration and help!
Making an order, please keep in mind that colours may vary slightly depending on your monitor.
Everything is created in a smoke and pet free environment.
Please don't hesitate to contact me if you have any questions about your order, product information, or shipping. You are welcome!
Payment is required within 48 hours if not the order will be cancelled.
I accept payment via Paypal or Western Union/ MoneyGram money orders.
Your order will not be shipped until I have received payment and it clears.
All my items are ready to ship a day after payment receipt.
All orders are carefully packed to insure safe arrival. If you'd like a gift wrapping please convo me.
I ship on your Etsy address if you don't note another in the message to seller.
I ship via registered Air Mail. The shipping takes regularly about 1,5-2,5 weeks to USA and Canada, for Europe about 7-10 days. Please make sure that you have enough time to receive the order. I do not take responsibility for any postal delay.
For an additional charge, you can upgrade to courier shipping (EMS service). It takes about 3-7 days. If you'd like to upgrade, please contact me PRIOR to purchase, for I can check for the exact cost with the post office.
Refunds and Exchanges
You can cancel your order before shipping.
Exchange and refunds will be made in case there is a defect in my item or work which is my fault.
Returns must be mailed back to me at the buyers expense within 3 days after receiving and the purchase price will be refunded except the shipping cost.
I'm intended to provide your 100% satisfaction for my customer. Contact me please in case you aren’t pleased with my items or service. I’ll do my best to make it right.
Additional Policies and FAQs
Custom orders are welcome! I’m open to discuss and bring your idea to life.
If you have some ideas or suggestions concerning the item design improvement feel free to convo me. It's really so precious for me to get a feedbacks from my customers!
Thank you much for stopping by!
Have a nice day!
Last Updated August 1, 2013