Announcement    Welcome to the shop of Mrs.Stone and Holly (Hollister 54).
Thank you for visiting our shop on Etsy.
We offer great customer service and we will answer any questions about the items we have listed.
If you purchase breakable items such as glassware, Christmas items, electronics, gaming systems or other items that can be damaged when shipped we use recyclable bubble wrap, styrofoam, peanuts or special packaging and we do not do refunds for shipping on these types of items. There may be times when we do under calculate the shipping costs. In rare situations when that issue may occur we will send you a convo to request additional shipping charges.
Merchandise cannot be shipped from our shop until your item or items are paid in full.
PLEASE NOTE THAT VINTAGE and ANTIQUE ITEMS ARE NOT NEW AND THEY WILL SHOW AGE and WEAR SOMETIMES WITH THE ORIGINAL PATINA NOT REMOVED.
WE DO NOT reserve or hold items for customers. A special request on an item will be listed under your first name only and the item must be paid for on that day.
CANCELLATIONS ON ANY ORDER(S) ARE NOT ACCEPTED and your package will be shipped regardless of the request for a refund.
Please check the address on your order. If a package is returned to us for an incorrect address the reshipping fee must be paid in full before your order is reshipped.
We make every effort to present our customers with quality items. If we note a defect or flaw it is stated in the description and sold "as is". If we unintentionally miss the error please convo us and we will work with you to resolve the issue fairly and as quickly as possible. We encourage you to communicate with us and welcome your comments.
If you need your item shipped quickly send us an e-mail so that we may accommodate your request if possible.
Thank you for stopping by and we look forward to doing business with you!