icerose11's Shop Policies
Welcome to my handmade accessories/jewelry shop, I always try my best to product jewelry/accessories with affordable price. I used different kind of materials, findings for my designs. My designs are no limiation, from vintage style to trendy style...
We accept Paypal (this includes E-cheque - direct transfer from your bank account through PayPal)
Payment must be made in 3 days. If you need a longer payment day for any reasons, "please convo me" so that I can keep track of your order!! Otherwise your sale will be cancelled and products will be relisted again without notice.
Please note that shipment is from Hong Kong. I will arrange the products to be shipped within 2-4 "working" days (Monday to Friday) after payment was received.
For order $30 or above will be sent by registered airmail.
Pls note that shipment is from Hong Kong and it will take 8-16 "WORKING: days (approx. 2-3 weeks) to reach your country. We will use standard international airmail which is without tracking no. We will use Registered airmail with tracking no. for order $30 or above. You may do the shipment upgrade for extra $2.5 by Registered airmail, pls let me know if you need this service.
Speedpost/EMS (standard delivery is 2-5 "working" days-excluded customs clearance) are available upon request
COMMUNICATION: ★★Any important changes especisally shipment address should be sent to me via "conversation" in etsy or "message to seller" section when you check out. Thank you!
Refunds and Exchanges
ALL SALES ARE FINAL . We will not accept any order cancellation. Thank you!
We will try to solve any problem! Pls contact us should you have any questions on your order. Since we got time different, we will try to answer your enquiry in 24 hours.
Additional Policies and FAQs
Pls note that there may be little colour variation in monitor to monitor.
Last Updated October 11, 2013