IKCdesign's Shop Policies
Hi! Welcome to the IKC Design shop on Etsy. If you have any questions, feel free to message me!
Payment must be received in full prior to shipping. Ohio residents must pay 7.25% sales tax, which will be added at checkout. Please contact me prior to shipping if you need to cancel or change an order.
I take pride in super-fast shipping! I'll usually get your order in the mail within one or two business days of payment received. (PayPal is the fastest form of payment. Please note that if you pay by eCheck through PayPal, it usually takes 4-5 business days for your payment to clear, and only then I can ship.) You'll receive an update with tracking info when your order ships.
All shipping rates are listed on individual items. If you'd like to place a large order, contact me first and I'll quote you the best shipping price that I can.
If you have any special shipping needs, just let me know, I'm happy to do what I can to help!
Also, if your purchase is being sent directly as a gift, and you'd like to include a note to the recipient, I'm glad to do so. Let me know in the message to seller section at checkout, or contact me.
International customers: All applicable taxes or customs fees are the responsibility of the buyer.
Refunds and Exchanges
I accept returns of any item for any reason as long as the item is in the same condition that you received it in. Refunds will be given in full (minus shipping costs) via PayPal.
If your item fails or breaks from normal use due to an issue of construction or craft (such as a seam breaks, etc.), let me know and I'll fix or replace it for free.
I pack my items carefully, but in the unfortunate event of damage occurring during shipping, please let me know and I'll work with you to make it right at no extra expense to you.
Additional Policies and FAQs
If you're interested in wholesale orders for your shop (sorry, no consignment), email or contact me for more information on how to purchase through my Etsy Wholesale account. You can view my line sheet here:
Last Updated January 7, 2014