Close

ilovegem's Shop Announcement

* Processing time : Orders will be send out in 3-5 business days after your payment.
(FedEX and EMS is usually send out in 2-3 business days)

* Business Hours : Monday ~ Friday / 10 AM ~ 6 PM (Time in Korea)
* We don't work(shipping and reply on convo) on weekend and national holiday.

-----------------------------------------------------------------------------

·:*¨¨*:·OUR DISCOUNT POLICY·:*¨¨*:· (Excluding Shipping fee)
You can get both discount at ths same time.

1. Single purchase Discount :
excluding Clearance sale, Wholesale bulk or Special sale listing
- over $100 : 3% discount
- over $200 : 5% discount
- over $300 : 7% discount
- over $400 : 10% discount
- over $1000 : 15% discount

2. Quantity Discount per single item :
excluding Clearance sale, Wholesale bulk or Sale bulk listing
- over 5 pkg of same listing - 5%
- over 10 pkg of same listing - 10%
- over 15 pkg of same listing - 15%



:: IMPORTANT : If you are looking for findings that will not tarnish for a long time, these are not going to work for you. Our findings are just "PLATED SUPPLIES" (very thin layer of gold or rhodium on metal). Therefore, it will tarnish over time and in particular, it could be fade away in a few days with use. We do not guarantee you the discolortion(tarnish) of findings.

: Please keep in mind that any Customs fees or taxes imposed by Customs for an order are separate from the shipping charges, and are not the responsibility of I Love Gem.
Customs fees and taxes will vary, and we recommend that you contact your local Customs office should you have any questions or concerns about these fees. And customs fee is totally nothing to do with SHIPPING COMPANY.

All packages shipped from ILOVEGEM will include a declaration indicating the contents as 'Craft Supplies', with full value for the order listed. A package returned to us due to refusal of these charges will result in ILOVEGEM being charged for the shipping, return shipping and Customs fees, and future orders will not be accepted until these fees are reimbursed. We are unable to alter our declaration. We apologize for any inconvenience

:: If you need more quntity, please let us know the product name and the quantity you required. We will be happy to create you a reserved listing.

:: All orders will be shipped by International Air Mail from S.Korea, and it usually takes about 7-20 business days after shipment or longer to arrive. (Recently, delivery to Russia, it usually takes over 60 business days after shipment.) So we don't offer TRACKING NUMBER and don't guarantee the delivery time.

:: We send out your package to the address that listed on your ETSY. PLEASE fill out correctly