Modern Stationery, Invitations, Announcements and More!
itsybitsypaper's Shop Policies
Thanks for stopping by! You'll find the answers to most of your questions here but if you have any further inquires, please send me an email at itsybitsypaper [!at] yahoo.com or a convo through Etsy.
Turnaround is usually 1 business day for a proof and once the proof is approved it will be 3 to 4 business days for printing and then shipping. If you need your order sooner, please send me a message to be sure I can accomodate you--I always do my BEST to make it work in your timeframe.
PROOFS are emailed within 24 hours. PLEASE NOTE: If the proof is approved with an error the customer will be responsible for purchasing the Stock for a reprint. Please check each proof very well--address and phone numbers are the most overlooked items on a proof so make sure you look closely.
I post 1 item in stock at a time but do have any quanity available. If you would like additional quantities please convo me or purchase your item and in the purchase message let me know the additional quanity and I will send a seperate invoice.
Payment must be made within 3 days of the transaction. If this can't work for you please convo me or send me an email at itsybitsypaper [!at] yahoo.com and we can discuss it. I accept Paypal.
Orders are shipped as soon as they are printed. The order will ship via USPS Priority which typically takes 2 to 3 days.
Orders will be sent to the shipping address provided by Etsy so if your address has changed please make note of that so it won't go to the wrong address.
CONFIRMATION: I will email you when your items have shipped and I always request the Post Office sends you an email to confirm shipping with the confirmation number.
International Shipping? Convo me and I will get your info and calculate the cost! I'd love to accomodate your order.
BUYING A GIFT?: Convo me with the address you'd like the gift sent to along with a message to be included with the order and I'll ship at no extra charge.
Refunds and Exchanges
Due to the fact that most items available are custom orders, refunds will not be accepted.
If an item was never received, please contact me within 14 days of purchase. Once it has been proven that it never arrived, a refund will be issued at the discretion of itsy bitsy paper.
If you are unhappy with your purchase or the service received please email me at itsybitsypaper [!at] yahoo.com or convo me through Etsy and I will do my absolute best to resolve any issues you have. I strive to make each and every one of my customers happy and pleased with their purchase! I never want anyone feeling they had a bad experience.
Additional Policies and FAQs
Proofs are emailed within 24 hours. PLEASE NOTE: If the proof is approved with an error the customer will be responsible for purchasing the Stock for a reprint. Please check each proof very well--address and phone numbers are the most overlooked items on a proof so make sure you look closely. Items typically ship in 3 to 4 Business Days after proof approval.
Wording can always be changed on any style of invitation or stationery. Color too can be adjusted to match your needs.
Colors can be adjusted most of the time to accomodate your needs
Please note that when you see a proof every computer is going to show color just a bit differently so when your item arrives it may not match exactly what you saw on the screen of your computer. I do my absolute best to make every color match your description but this is just one of those things that it's good to know in advance.
Each card is printed with the company website on back.
Last Updated May 11, 2012