Announcement
Dear customer!
I can ship my items worldwide as registered letters or by UPS Delivery Company, but shipping costs to Australia increased too much for me and I am forced to introduce additional shipping fee to this country. Shipping by UPS Delivery Company is more expensive so I am only able to ship order above $300. The good news is that you will receive your items in 3-5 days!
Important note for customers outside the European Union: Returning items is possible, but I will need to deduct the amount of the refund by the cost of customs clearance, which is approximately $50. In addition, the customer pays for the return shipment, which is quite expensive. Therefore, please think carefully before you buy an item and then whether it is worth returning.
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Reviews
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pamelakroll on Mar 19, 2024
5 out of 5 starsThe most delicious, irresistible patchwork!!! So cozy and so fun to wear!!! I was worried the texture would be rough in spots but I don’t even notice, I just love it!!! 🥰🥰🥰
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Jane on Mar 19, 2024
5 out of 5 starsThis is an awesome coat with such a unique design. Marta you have outdone yourself again. A++
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Valerie on Mar 14, 2024
5 out of 5 starsThis dress fits as if it were custom made from me. The seller worked with me for some specific adjustments and l couldn’t be more happy with the results. I’m always happy with what l get from this seller.
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naturelover1144 on Feb 27, 2024
5 out of 5 starsFabulous design, wonderful fabrics and obviously made with passion and imagination! I love it!! ❤️❤️❤️❤️❤️
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Judy on Feb 24, 2024
5 out of 5 starsHello Marta. I am very happy with the jacket you made for me. It will be great for fall. Your workmanship is quite superb. Thank you for making this custom order. You are very accommodating and pleasant. I will be back. 😊
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A on Feb 10, 2024
5 out of 5 starsLove this piece so much. Creative artwork and clothing all in one. ♥️♥️♥️
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Jane on Feb 9, 2024
5 out of 5 starsThis is a beautiful jacket with all the artistic creativity of this creator. Love it! A++
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Jeanie on Feb 7, 2024
5 out of 5 starsI AM IN LOVE with this coat! I have a number of great tops from Marta, this is my first coat and it's amazing! It's unique, gorgeous, super warm and fits perfectly! Thanks Marta!!!!
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A on Feb 5, 2024
5 out of 5 starsI love this warm and unique funky hat. It is gorgeous and feels good on.
Shop policies
myself.
Clothes and jewellery made from wastes, used clothes and the new sources too.
Every single item is absolutely unique and one of a kind.
Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1.Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of clothes, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
6. How to Contact Me
For purposes of EU data protection law, I, Marta Lelek, am the data controller of your personal information. If you have any questions or concerns, you may contact me at marta [!at] studioatrium.pl
Accepted payment methods
Returns & exchanges
Cancellations
Payment
THERE IS NO NEED TO HAVE A PAYPAL ACCOUNT t to pay using your credit card. Paypal is simply an entrance for credit card payments. You can find more information and help here: http://www.etsy.com/help/article/361
I send purchased items no later than 3 working days after receiving a payment.
Shipping
After sending the shipment I send a message with the tracking number.
Shipping time is normally 4-6 days to Europe, 10-14 business days overseas, but it can take few days more.
If an address does not accept / pic up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members.
IMPORTANT! : International customers:
I can't take responsibility for UNDELIVERED, LOST or STOLEN packages.
All international orders are shipped with a tracking number to monitor
the whereabouts of your package.
Please understand that as a small business with hand made items
(not manufactured in bulk)
I can not absorb the costs of undelivered, lost or stolen merchandise.
Also, International Buyers are responsible for ALL duty and VAT fees and any extra charges that may occur after your package has been shipped.