Ben & Jeanie Wolen
jbwolen's Shop Policies
Hello and thanks for checking out our shop. We are a husband and wife team from Eastern Washington State. Jeanie sells mostly items made from polymer clay. Ben is selling prints of his original artwork.
We are currently accepting credit card payments through direct checkout on Etsy.
We make every attempt to ship your order the business day following receipt of your payment. We ship most items by first class mail - larger or heavier items will ship by either parcel post or media mail. The shipping rate includes delivery confirmation. If you would like to insure your order, please email us before you pay. We do not take responsibility for items lost or damaged in the mail.
It's hard to estimate shipping on larger orders and some of our items cannot be shipped together (such as eggs and art prints). If you would like to order several items or question the shipping total, you can email us for a shipping estimate.
We will ship internationally. If you would like to purchase an item that doesn't show a shipping price for your country please email me for an estimate.
Refunds and Exchanges
If you have a problem with your order, please contact us.
Additional Policies and FAQs
Thanks for looking.
Last Updated January 7, 2014