shopintaglio

Printing & Engraving with Modern Aesthetic

Grand Rapids, Michigan
|
| 14,476 Sales | 5 out of 5 stars 5 out of 5 stars

shopintaglio is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    We have updated many of our products in recent weeks! Please check them out to see if there is anything new that speaks to you :)

Announcement

Last updated on Feb 19, 2024

We have updated many of our products in recent weeks! Please check them out to see if there is anything new that speaks to you :)

14476 Sales

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Featured items

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Pride Mousepad

Pride Mousepad

$14.00

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Lis Bokt

Contact shop owner

Lis Bokt

Reviews

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About shopintaglio

Sales 14,476
On Etsy since 2007

Modern Techniques & Traditional Materials

Shop members

  • Lis Bokt

    Owner, Creator, Photographer

    Lis runs the shop and designs new products. She makes most of them and works with a team to create all of the orders. She also does customer service and shipping.

  • Mackie

    Customer Service, Morale

    Mackie is the shop dog and she makes sure everything runs smoothly and demands everybody take regular breaks to pet her.

  • Elizabeth

    Assistant

    Elizabeth helps with assembly and packing when we are busy.

  • Steven

    Assistant, Maker

    Steven helps with manufacturing often. He's pretty good at calibrating machines, doing quality checks, and glueing.

Production partners

  • Gooten

    New York, NY

    We use Gooten to print on demand for many our products.

Shop policies

Last updated on May 22, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalised orders

Most of our products can be customized, or are only available custom. We're happy to answer questions before you order, however we can only provide you preview pictures (mockup) after an order is placed.

Leather Tags

Our leather tags are laser-engraved and are safe to be washed. We do not recommend drying them in a machine. They may be stiff, or flexible, depending on the leather. You may want to condition them after you wash them. If they are too stiff, you can bend them without harming them to get them flexible again. They can be cleaned with any household cleaner. Our tags are engraved, not printed. Sometimes in transit they smudge against each other. If that is the case they can be wiped off when they arrive with either a dry cloth or a damp cloth using any household cleaner.

If you are looking for tags that are super sturdy in a washer & dryer, we suggest the faux leather! All faux leather is the same price as the real leather.

Can you engrave my logo?

Probably! We do a lot of logos. Message us your logo and we are happy to let you know.

How do you ship items?

We believe strongly in reusing, reducing, and recycling so we will ship larger items in boxes we have received. We think it is silly to pay for boxes! Railroad bookends are usually shipped flat rate and we usually stuff the boxes with recycled packaging materials. For small items such as knitting tags and baby clothes we usually use poly mailers.

Can I see a preview of my order?

We are happy to provide previews after you make your order. If it needs to be revised we can do that up to 2 times. More complex orders may be handled differently. We cannot offer previews if no order has been placed.

How long does it take to ship?

We include an estimated shipping time in your order. We do notice that sometimes it can take 2-3 days for USPS to update tracking or include it in the system. If you do not receive your item within 7 business days of shipping in the US please contact us!

What happens if my item is undeliverable?

If your order cannot be delivered, please contact us so that we can make you a new listing for shipment to a different location. If you believe the original address was correct, we can also attempt to re-ship it for free if it was sent via USPS.

Help! I need this item by a specific date.

PLEASE let us know AS SOON AS POSSIBLE when this date is. USPS is having slow downs and dates are not guaranteed. We may want to give you a custom listing to ship via FedEx or UPS for a more likely arrival date if your deadline is close. If we don't know about the deadline, we can't help you!

I have a totally custom idea. Can you do it?

Maybe! We love custom orders. Whether it is engraving a weird size or shape or quantity, or making something totally different. Please send us a message and let us know! If you have some drawings, pictures, or other reference material to help express the idea send that over too! We are all about the idea of making the things that make things and sometimes that requires going a little off the beaten path. :)

Where did your shirts go?!

We still want to make shirts but the supply chain is totally broken right now and we cannot consistently get shirts in all of our sizes much less colors! We will be watching this and once shirts become stabilized we will have shirts available again. Youth & baby outfits do not have this issue and ARE available. All shirt designs can be put onto tote bags and a lot of other items - contact us!

Seller details

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