Wedding Accessories & Bridal Jewelry NYC
lolaandmadison's Shop Policies
✩TRY ON OR SEE IN PERSON?✩
We finally found our showroom space! We will have much more items that are not listed on etsy store. Please make an appointment from here:
363 7th Ave 21st Floor
New York, NY 10001
Paypal or Direct checkout (credit card).
*Most items are made to order and will take about 2 weeks for production.
*Items labeled as Ready to ship will be shipped in 2 to 3 business days.
* Items will be shipped from New York City, USPS first class mail. It usually takes about 2 to 6 days to most US locations.
3 to 10 days to Canada.
5 to 10 days to Australia. 5 to 14 days to England.
✤ Sometimes international delivery will take about 1 month (depends on customs ) .
Please don't wait purchasing until last minute. Sometimes postal delay or other problem might occur.
USA customer: please purchase at least 4 weeks before you need the item.
INTERNATIONAL: please purchase at least 7 to 8 weeks before you need the item.
✩RUSH ORDERING ✩
~~~ For jewelry and hair accessory ~~~
We will prioritize your order to ship ASAP. Normally in 2 to 3 days to complete before shipping. Rush fee of $15 plus S&H.
* Please let us know if you need this Rush service. We will adjust listing for you.
~~~ For Sash ~~~
All of our sashes are hand sawn carefully and takes 2 to 3 weeks for completion before ship. Please add this listing https://www.etsy.com/listing/167903930/for-sash-order-rush-my-order?ref=shop_home_active in your cart with a sash if you are in rush. This Rush service will make the process within 7 DAYS before ship.
Priority mail is available for extra $3.70 (usa only) and you can purchase this listing to upgrade shipping.
We will mark on Etsy invoice as shipped after shipped, and let you know tracking number through etsy.
The purchaser is responsible for any customs, duty, tax charged by your specific county.
Refunds and Exchanges
You have up to 5 DAYS UPON RECEIPT (delivered day on tracking) of your item to return. We will refund the price of the piece minus a 20% restocking fee. In order to receive the refund, the items must be unworn and the tag must still be on them. Items must be mailed back in the same packaging you received them in.
- Please make sure size of the items and choose your item carefully as most of my pieces are MADE TO ORDER. I don't create pieces as "samples" or "try before you buy".
- ITEMS MUST BE MAILED WITH IN 5 DAYS, NO EXCEPTION.
- will gladly offer a *REPLACEMENT* if an item is faulty or damaged in transit.
-------------------- NO REFUND --------------------
* CUSTOM ORDER or any items altered for you is not returnable.
*Rush service fee is not refundable.
* Please do not send any merchandise back without contacting us.
Additional Policies and FAQs
Special custom order: minimum $120.
Last Updated November 6, 2013