ORDERS AFTER 12 / 18 / 13 WILL SHIP IN THE NEW YEAR!!!!
looploft's Shop Policies
WELCOME TO LOOPLOFT!
I paersonally design and make all of my Loooft products in my backyard studio that is located in East Grand Rapids Michigan.
Your payment may be made through:
Direct Checkout on Etsy or PayPal
I charge MICHIGAN sales tax if you
reside in the 'mitten state' ( MI )
$3.00 - $6.50 = USPS First-Class delivery
$6.50 + up = USPS Priority 2-3 day delivery
If you would like to add a speedier shipping
Method for your package I offer a Priority Mail upgrade in my shop for purchase.
INTERNATIONAL SHIPPING - USPS RATES HAVE GONE UP AS OF 1/27/13
I will gladly ship Internationally - In order not to overcharge / undercharge International shipping fees I now request that you send me an Etsy convo with
your address and I will get a shipping price and setup a reserved listing for you
that reflects accurate postage. Thanks for your understanding and patience!
If there are any additional / unexpected fees once your package arrives in
your country, you would be responsible for those additional fees.
I CAN NOT take responsibility for delays of packages once they leave my
studio...please make sure the ship-to-address is current. I also can not
take responsibility for items being held in customs or for unexpected fees
on your end. THANK YOU for understanding!
Refunds and Exchanges
I want you to be 100% satisfied with
your Looploft purchase!
If you would like to return something
I will gladly work with you once
you contact me and inform me of
the reason. You would be responsible
for all incurred shipping fees both ways,
and you would need to add tracking
and insurance for the return trip.
CUSTOM PIECES are non-returnable.
I will give you a proof for your approval
via an Etsy convo before I make and ship
any custom work (anything that has
names, initials, letters or numbers that
are personal to you as a specific buyer)
Additional Policies and FAQs
I do wholesale and custom work
I produce 2 lookbooks a year and will
gladly supply you with my current one
if you send me your email address.
Best - lisa, looploft
© 2008 - 2013 looploft fiber arts - lisa siebert
2441 Lake Drive SE
Grand Rapids, Michigan [MI]
lisaonlake [!at] msn.com
Last Updated October 6, 2013