Announcement
We sell both Full/Complete kits, as well as Pattern & Prints AND PDF's. PLEASE READ DETAILS OF ITEM BEFORE PURCHASING!
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If there is anything you would like to see on Etsy please convo/email me and I will do a listing for you!
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YouTube: https://www.youtube.com/channel/UC6MvaCwpf8cXr1owKlXkODA
PLEASE NOTE THAT OUR SHIPPING POLICIES HAVE CHANGED AS OF APRIL 14, 2021. We are now charging a flat rate across the board, making it easier for everyone to understand shipping charges. So any order, irrespective of size or weight, will be charged the same fee. This is based on the average of shipping fees spent over the past 2 years. Please read the shipping charges and policy below.
Lorna Bateman Embroidery stocks a large range of designer embroidery kits and patterns, along with many of the materials needed to create these beautiful designs. Here you can shop from a curated range of Chameleon threads, silk ribbons from River Silks, pin cushions and haberdashery. We stock designs suitable for complete beginners all the way through to experienced embroiders looking for a more challenging project. We pride ourselves on our high-end quality and finish. You’ll find full kits as well as printed or digital PDF patterns.
Visit our website to see our full range of designer embroidery kits, pattern and print and curated haberdashery supplies.
www.lornabatemanembroidery.com
SHIPPING:
PLEASE READ SHIPPING TERMS CAREFULLY BEFORE ORDERING. THESE CAN BE FOUND IN FULL AT THE BOTTOM OF THE PAGE.
We pride ourselves on good service and prompt posting wherever possible. Please do not hesitate to contact us with any queries and /or problems.
We attempt to ship all orders within 48 hours of receiving them. We aim to post on Tuesdays, Thursdays and Saturdays (if possible). The secret behind the prompt service? Lorna is fortunate enough to have the village post office 100 yards up the road!
Please be sure to enter your correct shipping address for purchases. Parcels are posted with Royal mail Click and Drop services, which extracts the address from your order. If for any reason the parcel is returned to us as a result of incorrect address or no one being home to receive it, and you wish it to be re-sent, the charges will be at your expense.
UK ORDERS
Our flat rate for Postage and Packaging (p&p) is £4.95, no matter the cost or weight of your order. We send all UK parcels via Royal Mail First Class, which includes proof of postage compensation for lost items up to the value of £25.
Orders over £100 in value will be automatically sent by Royal Mail Special Delivery, which is guaranteed the next day by 1pm. (Please note this is guaranteed from the day of postage not from the day you place the order).
Parcels in the UK usually arrive within 2 days – please note next day delivery is no longer automatic with 1st Class mail. If you need a parcel urgently, please contact us to ensure it goes Special Delivery – extra charges apply.
INTERNATIONAL ORDERS
All orders to be delivered outside of the UK will be shipped via Royal Mail airmail and are Tracked & Insured, irrespective of value. This will be at a flat rate for each shipping zone as per Royal Mail charges. It is therefore more cost effective for you to order smaller items as add on items to your order, as to mail very small items makes shipping much more expensive. Very small items have no add on shipping costs so you will not be paying more for them as add on items.
Flat rate Postage and Packaging (p&p) costs are:
- Europe: £13.95
- Zone 1 (Africa, Asia, South America, Canada): £17.95
- Zone 2 (Singapore, Australia, New Zealand): £19.95
- Zone 3 (USA): £19.95
A parcel to Europe usually arrives within 3-4 days, depending on where it is being posted to, and the rest of the world is anything from 5-10 working days, again depending on your parcel services.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Our kits are assembled in a smoke and pet free studio.
ABOUT LORNA BATEMAN
Originally from South Africa, Lorna has now lived for more than 24 years in the UK, where she works full time as a teacher and designer. Teaching and sharing her designs and embroidery techniques is Lorna’s passion. Her teaching has taken her all over the world including the France, USA, South Africa, Russia and Ireland. She has recently published her first book ‘Embroidered Country Gardens’ released by Search Press (summer 2019).
She loves all forms of 3-dimensional, raised and textured embroidery and tries to encompass as many of these in her designs as possible. Lorna has a passion for flowers and this shines through in all of her work. She is also an enthusiastic gardener and draws much of her inspiration from her thriving country garden.
Lorna lives and works from her picturesque cottage in rural Hampshire. Most of her stitching and hard work happens from her garden studio ‘The Nest’ and she is watched on by the various feathery garden visitors.
She is a member of the British organisation ACID - Anti-copying in Design. She is also a member of: UK & Ireland Sellers http://www.etsy.com/teams/7332/etsys-uk-ireland-seller TAFA http://www.etsy.com/teams/6602/tafa?ref=pr_teams
Find out more about Lorna here: https://www.lornabatemanembroidery.com/about-us/
Featured items
Items
All Items
Reviews
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Careen on Mar 28, 2024
5 out of 5 starsCan quickly and looking forward to starting. Will order again and would recommend
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Wendy on Feb 15, 2024
5 out of 5 starsA lovely ribbon embroidery starter kit, everything needed to try this type of embroidery. Arrived quickly and beautifully wrapped. Highly recommended seller.
Lorna responded on Feb 17, 2024
Thanks, Wendy, for the lovely compliments. I am so pleased you are happy with your purchases and I hope you enjoy stitching - Lornax
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Betsy on Nov 24, 2023
5 out of 5 starsI haven't embroidered much in years. This looks like it has complete instructions and with practice I hope to successfully complete a needlecase. Your flowers are beautiful! Thank you.
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About LornaBatemanOfficial
Country cottage - a childhood dream!
Shop members
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Lorna
Owner, Designer, Creator
Teacher and designer! I am first and foremost a teacher, hence the reasoning behind designing a range of kits to introduce hand embroidery of various types to beginners, as well as those more skilled. I design as well as pack and market my kits.
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Helen Riding
Assistant, Finance Manager
Helen is my very dear sister, friend and wise business counsellor! She helps me pack orders and kits and keeps an eye on my finances, something which I am not good at and she excels at! We have great fun doing shows together - simply a rock!
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Elizabeth Smyth
Assistant, Customer Service
Elizabeth, previously one of my very talented students, now works with me on a regular basis packing kits and keeping an eye on quality control. She is responsible for the attention to detail in the packaging and beautiful presentation of the kits.
Production partners
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Edimax.com
France
Edimax has translated and published my book from the original English publication
Shop policies
I offer many of my kits with an alternative colour or type of fabric so do read the description well and let me know if you do not want the colour fabric as seen in the picture or detailed in materials.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
If you purchase something and change your mind before paying please let us know and we will cancel the transaction. We will NOT leave negative feedback for canceled transactions. We will leave negative feedback for buyers who don't contact us to cancel the transaction.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
Shipping
We pride ourselves on good service and prompt posting wherever possible. Please do not hesitate to contact us with any queries and /or problems.
We attempt to ship all orders within 48 hours of receiving them. We aim to post on Tuesdays, Thursdays and Saturdays (if possible). The secret behind the prompt service? Lorna is fortunate enough to have the village post office 100 yards up the road!
Please be sure to enter your correct shipping address for purchases. We copy and paste all mail addresses for accuracy. If for any reason the parcel is returned to us as a result of incorrect address or no one being home to receive it, and you wish it to be re-sent, the charges will be at your expense.
UK orders
Our flat rate for Postage and Packaging (p&p) is $6.53, no matter the cost or weight of your order. We send all UK parcels via Royal Mail First Class, which includes proof of postage compensation for lost items up to the value of £25.
Orders over £100 in value will be automatically sent by Royal Mail Special Delivery, which is guaranteed the next day by 1pm. (Please note this is guaranteed from the day of postage not from the day you place the order).
Parcels in the UK usually arrive within 2 days – please note next day delivery is no longer automatic with 1st Class mail. If you need a parcel urgently, please contact us to ensure it goes Special Delivery – extra charges apply.
Please be aware that there are still some delivery delays at this time due to COVID19 and the additional demand placed on the Royal Mail which are out of our control.
International orders
All orders to be delivered outside of the UK will be shipped via Royal Mail airmail and are Tracked & Insured, irrespective of value. This will be at a flat rate for each shipping zone as per Royal Mail charges. It is therefore more cost effective for you to order smaller items as add on items to your order, as to mail very small items makes shipping much more expensive. Very small items have no add on shipping costs so you will not be paying more for them as add on items.
Flat rate Postage and Packaging (p&p) rates are:
EU, non-EU, Russia - $18.78
USA & Canada - $27.48
Australia & NZ - $27.48
Everywhere else - $24.58
A parcel to Europe usually arrives within 3-4 days, depending on where it is being posted to, and the rest of the world is anything from 5-10 working days, again depending on your parcel services.
Please be aware that there are still some delivery delays at this time that are out of our control, due to COVID19 and the additional demand placed on the parcel & delivery services. We have seen parcels to US taking up a month to arrive.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
PACKAGING
All of Lorna’s designer kits (full kits) are beautifully packaged and presented in sturdy carrier bags, making them very suitable as gifts. The pattern and print and pattern only kits come in a cellophane bag with a clear and detailed picture on a study card inner. Should you wish the kit to be wrapped for a special occasion let us know and we will do our best to fulfil any wishes.
All items are all wrapped in acid-free tissue paper and packed in padded white envelopes/boxes to protect the contents. As the tissue paper is acid free you can happily re-use it if you wish to wrap your embroidery work.
Additional policies and FAQs
If you have any questions about any of our items or policies please do not hesitate to contact us either by sending us an etsy convo or by email to info [!at] lornabatemanembroidery.com.