lulubugjewelry

Sterling silver jewelry, truly handmade in California

Santa Rosa, California
|
| 38,549 Sales | 5 out of 5 stars 5 out of 5 stars

lulubugjewelry is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Follow me on Instagram or Facebook to see my one of a kind and higher end work!

Announcement

Last updated on Nov 9, 2022

Follow me on Instagram or Facebook to see my one of a kind and higher end work!

38549 Sales

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

lulubugjewelry

Contact shop owner

lulubugjewelry

Reviews

Average item review
5 out of 5 stars
(10372)
See reviews that mention:
Loading
Loading

About lulubugjewelry

Sales 38,549
On Etsy since 2008

Truly handmade silver jewelry

Shop members

  • Sue

    Owner, Maker, Designer, And Everything Else!

    I run the show here at Lulu Bug Jewelry. Everything is designed and produced by me in my northern California studio.

  • Colette Bee

    Marketer And Shop Support

    Colette helps with marketing, SEO and the technical aspects of running my shop.

  • Lil' Debbie

    Chaser Of Balls And Chewer Of Things

    Lil' Debbie (who's not so little anymore) loves chasing balls and going on hikes. She reminds me when it's time to take a break and get some exercise!

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

Privacy

GDPR
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com, its related sites and services, Or any of my websites and their related services. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. In order to get you your items, you provide certain information that you’ve permitted Etsy to provide to me. Such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You can also choose to provide me with additional personal information if you contact me directly.
Why I need your information and how I use it
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller
Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to contact me
For purposes of EU data protection law, I, Susan Urquhart, am the data controller of your personal information for transactions through Etsy only. If you have any questions or concerns, you may contact me at sue [!at] lulubugjewelry.com.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

SHIPPING WITHIN THE USA

USA orders are shipped USPS first class, unless you upgrade to priority mail. You'll receive an email with the tracking number when I print your shipping label. Delivery time is NOT guaranteed, with either first class or with priority mail, so I'm unable to guarantee a delivery date. Please note that the delivery date given by the USPS is an estimate only.

Seller details

Captcha failed to load. Try using a different browser or disabling ad blockers.