There are no returns on custom or personalized orders unless I have made a mistake on your order (i.e misspelling of a name).

Sterling silver, copper and even gold-filled will tarnish after being worn or stored for a while. This process can quicken depending on your climate, the PH in your skin and how you store your jewelry. I include a small care card along with a small polish pad in all of my orders to remove this tarnish (although some prefer it especially with copper and some of my "rustic" pieces are not really made for a heavy polishing). Tarnish is not a defect of your jewelry, it is a natural chemical reaction. You can also store your jewelry in an air tight baggie when not wearing and I recommend not wearing in the shower or pool.

Each piece includes a small gift box and ribbon and is ready for gift giving. If you would like your order shipped directly to gift recipient with a gift note, please specify when you check out. This is complimentary.

I welcome wholesale inquiries. Please email me here or at dawn@designsbydawnrenee.com

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The giver of a handmade gift has avoided the parking lots and long lines of the big chain stores in favor of something more meaningful. If the giver has purchased the gift, s/he feels the satisfaction of supporting an artist or crafter directly. The recipient of the handmade gift receives something that is one-of-a-kind, and made with care and attention that can be seen and touched. It is the result of skill and craftsmanship that is absent in the world of large-scale manufacturing.

Yes. Each order includes ONE FREE polishing within the first year of your purchase. You can send back to me and pay for shipping only. If your piece needs a repair or you have lost a charm, please CONTACT US.

Sterling silver, copper and even gold-filled will tarnish after being worn or stored for a while. This process can quicken depending on your climate, the PH in your skin and how you store your jewelry. I include a small care card along with a small polish pad in all of my orders to remove this tarnish (although some prefer it especially with copper and some of my "rustic" pieces are not really made for a heavy polishing). Tarnish is not a defect of your jewelry, it is a natural chemical reaction. You can also store your jewelry in an air tight baggie when not wearing and I recommend not wearing in the shower or pool.