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MarieDean's Shop Announcement

I create lush natural hair and body products. I use high quality ingredients that are extremely nourishing for your hair and skin. All of my products are formulated and prepared by hand daily using luxurious ingredients such as organic botanical extracts, exotic butters and highly moisturizing fruit and vegetable oils rich in vitamins and minerals that provide excellent conditioning and are beneficial to your hair and skin.

If you would like to join my newsletter for the latest news, product information, special offers and sales, please copy and paste this link into your browser window: http://eepurl.com/GRt0b

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IMPORTANT INFORMATION
Please read my Shop Policies including our Turn-Around-Time (TAT), Shipping Policy and International Shipping Guidelines before you order.

TURN-AROUND-TIME :
My products are not in stock at the time of purchase. All of my products are freshly handmade per order and my turn-around-time may be somewhat longer than what you are accustomed to for commercially available products. It will take up to 2 weeks to create the products and prepare your order for shipment. Business days are Monday-Friday, excluding federal holidays within the United States.

Much longer turn-around-times will occur when we have special promotions, sales or during the holiday season. I could take up to 15-20 days to ship your orders out.

Please note that I care about customer satisfaction. I work alone as a one woman show and will do my best to get your order to you promptly.

Please consider the estimated turn around time and your needs before ordering. If you do not agree with my turn-around-time conditions please do not place an order.

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SHIPMENT DATE:
Your shipment date is ALWAYS included in your order confirmation email. Please be sure to read your order confirmation email. It will usually take 5-10 days to get your order out. It will take longer during sales and holidays.

Tracking numbers are provided to you on the day your package is shipped and scanned by USPS or FEDEX. The tracking information will update as soon as USPS or FEDEX scans the label.

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FACEBOOK:
I do not respond to order status requests on Facebook. All order status requests must be done via a Convo or Email. I do respond to each and every Order Status Request promptly. If you do not get your email response in your normal email "in-box", please check your "spam" or "bulk email" folders in your email program for our response. Please email me at customerservice[at]mariedeanonline.com if you have questions about your order.

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PRODUCT SHELF LIFE:
My products are made using natural ingredients and a reliable, safe paraben-free preservative

The unopened shelf life of my water based products is 3 years. After the product is opened the shelf life is typically 18 months. The unopened shelf life of my non-water based products (example: whipped hair and body butters) is 1 year. After the product is opened the shelf life is typically 6 months. It is best to store my products in a cool, dark place.

This shop accepts Etsy Gift Cards.