martasrose's Shop Policies
Welcome and thank you for dropping in to see what's new around the shop.
https://www.etsy.com/help/article/339?ref=help_search_result if you are new to etsy https://www.etsy.com/help/article/3088?ref=help_search_result if you want to use an etsy gift card.
We accept PayPal, direct checkout, mail-order, and checks.
We ship within 1-2 business days after payment is made, or in the case of checks as soon as it is cleared. Most U.S. orders arrive within 4-6 business days. Please allow 3-4 weeks for international delivery. Custom fees/duty taxes are the buyer's responsibility. Please convo us if you want insurance and we will adjust the shipping costs. We ship to your etsy address. In trying to reduce our footprint on good old mother earth, use recycled materials for shipping the item(s).
For shipping within the U.S. lower 48 we calculate our rates from MN to CA. To ensure a more accurate rate if you are purchasing an item, please provide your zip code before ordering and we will happily recalculate the shipping for you.
Contact us for international purchases and we will provide a shipping cost estimate to your country.
We welcome multiple item purchases and combine shipping for the lowest cost to you.
Convo us if an item is a gift and we will wrap it accordingly and include a card at no extra charge.
Refunds and Exchanges
We do not offer refunds unless the item has been grossly misrepresented in the item listing's description. If an item is returned, it must be in the same condition as when sent out.
If an item has been damaged due to our mis-packaging please contact us as soon as possible and we will do everything we can to ensure your satisfaction.
Additional Policies and FAQs
Our condition guage:
Excellent-not perfect but pretty close
Good-some wear or flaws
In clothing sizing we measure everything flat.
How we measure:
bust armpit to armpit x2
waist seam x2
length for dresses is shoulder to hem
length for skirts is waist to hem
sleeves are from top of shoulder to hem of sleeve
Last Updated April 15, 2014