European Filigree...Hand Soldered Settings...Cameos
minimercantile's Shop Policies
Welcome to Mini Mercantile. Here you will find products from all the finding connections I have made over the past twenty years and with those years of invaluable knowledge I know which suppliers offer the best quality and the best prices. I purchase my items in volume from North America, Asia and Europe. I hope you will find what you need. Unique to my shop is a collection of distinct findings which I hand solder and plate. I use only lead free solder for my health and yours. Feel free to let me know what your finding needs are. I would love to hear from you.
I accept all payments through PayPal. All residents of Canada will be charged the appropriate GST or HST. Ontario residents will be charged the HST (13%).
PLEASE NOTE ****** I WILL NO LONGER SHIP TO ITALY UNLESS THE BUYER PURCHASES INSURANCE.
A NOTE ON SHIPPING: CANADA POST HAS JUST PUT UP THEIR RATES. THE SHIPPING CHARGES FOR SENDING ONE ITEM TO THE US OR OVERSEAS IS BASED ON WHAT CANADA POST CHARGES FOR THEIR "LIGHT PACKET" SERVICE PLUS 13% HST THAT THE GOVERNMENT HAS JUST ADDED TO EVERYTHING (INCLUDING SHIPPING) AND THE COST OF PACKAGING THE ITEM.
All orders will ship within one to three business days using the postal system. If you would like another shipping method or insurance please contact me. The buyer is responsible for any duty that may be charged by customs.
The "light packet" service offered by Canada Post DOES NOT include any insurance. Should you like to have insurance on your order please inform me and I will give you a shipping quote. Mini Mercantile is not responsible for packages lost in transit that are uninsured. Insurance is recommended for larger orders.
Refunds and Exchanges
Please inspect your order thoroughly. If you are not content with your purchase in any way please email me within seven days of receipt of goods and I will refund your purchase (minus shipping costs) once I have received the return of your goods. I guarantee all my items for quality and will always do my best to rectify any problems with your order.
Additional Policies and FAQs
I am happy to leave positive feedback for anyone who requests it. Positive feedback is a great way to build a good working relationship, both buyers and sellers, here on Etsy and is always warming to give and receive.
While leaving negative feedback is a tempting feature, in my opinion, it is better not left as a knee jerk reaction. I hate to leave negative feedback and will always consider carefully it's necessity. My belief is that negative feedback should only be left as a statement of facts to report unfair or unreasonable behavior. There should be value in leaving negative feedback and never solely used for damaging someone's reputation in a moment of anger. Careful thought and consideration should always be given before choosing to leave negative feedback.
I welcome custom soldering orders. If you require larger quantities just let me know. I offer price breaks for Large custom soldering orders of any combined items totalling one gross or more. Custom soldering orders may take up to a few weeks to solder and plate.
If for any reason you are not happy with my shop or services please let me know and I will do my best to address any issues you may have. If for any reason you are very happy with my shop or services please let me know. Love attracts Love....thank you ...Patricia
Last Updated February 4, 2011