missnatch's Shop Policies
Thank you for visiting my shop. Hope you enjoy your stay here.
Don't hesitate to drop me emails to share your ideas!
I accept PAYPAL only.
I will always ship to the address you provide on your Etsy Purchase Order not to your Paypal address.
The item will be shipped within 24-48 hours of receiving a cleared PAYPAL payment.
It will take up to 10-21 BUSINESS DAYS for international shipping with Post NL.
I will not sent to PO BOX address as it will delay your package delivery.
The super express worldwide service available (2 business days delivery) for the cost range $85-$100
I will send a notification via Etsy after I shipped your order.
The information about the postal matter will be updated periodically.
** INTERNATIONAL BUYER **
Buyer is responsible for any extra claim for customs purposes.
Refunds and Exchanges
The item packed neatly and carefully. If your item arrives damaged, you can send it back to me for an exchange within 7 days of receiving the shipment.
Please let me know if you are not satisfied with your purchase. Item must be returned to me in the condition that you received it. I will send you a refund for the item and buyer is responsible for return shipping costs. Items must be returned within 7 days after the buyer received it.
Additional Policies and FAQs
** ADDITIONAL INFO **
My figurine is not considered toys and intended for decorative use only.
Please supervise your young children as they might contain small parts.
Although polymer clay is a very durable but small parts could be broken too, please handle with care.
** HOW TO CARE **
Wipe it off with a piece of soft fabric.
Do not using any solvents or any commercial cleaner.
Do not expose items to water and chemicals.
Do not expose items to direct sunlight.
Do not put polymer clay items in dishwasher.
Email: missnatch [!at] yahoo.com
Last Updated December 2, 2013