monbebes' Shop Policies
Welcome to mon bebes on etsy!
Here you will find one-of-a-kind handmade items for children from newborn to age 6. All items are original designs and handmade.
Take a look around and I hope you find something you love!
The preferred method of payment is directly through etsy where you can choose to use a credit or debit card. We now accept etsy Gift Cards too! This means you can use your Visa, MasterCard, Discover, American Express, and payments made directly from your bank account.
We can also accept payments through PayPal where you can also use eCheck.
Orders will be mailed as soon as payments clear or, in case of special orders, within the agreed upon time frame.
Sales Tax: Florida customers will be charged 6% sales tax.
We recycle boxes and packaging whenever possible, so we save on shipping costs and pass the savings on to you. Let me know if you would prefer a new packaging.
All orders will be shipped via USPS. U.S. shipping rates are for Continental U.S.A. If you live in Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico or Guam and Australia, please contact me for a shipping quote.
International shipments - I am happy to ship internationally. Please be aware that buyers will be responsible for any additional customs taxes/charges relevant to their country.
Shipping insurance - please request it.
Refunds and Exchanges
Your satisfaction is important to me. Please be aware all items are one-of-a-kind, handmade, and custom made so I am not able to offer exchanges. If you are not 100% satisfied, please contact me before returning any item. If you return it within 15 days of the purchase date in original condition and packaging I will issue a refund via the same method payment. Shipping fees are not refundable.
Made to Order items are not eligible for refunds or return but we will do everything within our power to ensure your satisfaction.
Additional Policies and FAQs
If you are looking for a special item and it's not quite what you visualize, convo me and I will do my best to create your vision.
If you need an item by a certain date, I am happy to accommodate whenever possible. There will be an additional charge for rush orders. Kindly include the date you need your item by when placing your order.
Last Updated July 13, 2013