Monkey Face & Charlie
monkeyfaceandcharlie's Shop Policies
We accept payment via Paypal.
Orders will ship within 1 - 3 business days of order placement and payment. All orders will be shipped via USPS first class mail. If tracking, insurance, or expedited delivery is desired, please conact us for prices.
Please contact us for prices and shipping options.
* Shipping may be delayed if your Ship To address provided via Etsy differs from that provided by Paypal. In this event, you will be contacted via Etsy Convo for shipping clarification.
Refunds and Exchanges
The quality of our items and having our customers pleased with their purchases are important to us. In the event a customer is not satisified with a purchase, please contact us before leaving feedback and we will find a resolution. All items are returnable within 14 days of purchase in their original condition for the original cost of the item, shipping costs excluded. Return shipping costs will be the responsibility of the buyer. Please convo us to request a return and once the returned item has been received, a refund will be sent to your Paypal account.
Additional Policies and FAQs
Additional Policies & Information -
* Gift Transactions. If you would like an item to be mailed to another address, please include the gift item shipping details in the "Note to Seller" box during checkout.
* Each purchase will be presented in a gift box.
* Jewelry contains small parts and is not intended for use by small children.
Last Updated September 16, 2011